{"id":"2016_ford_c_max","make":"Ford","make_slug":"ford","model":"C-MAX","model_slug":"c-max","year":2016,"url":"/ford/c-max/2016/","pts":["phev","hev"],"configs":[{"id":36932,"model":"C-MAX Energi Plug-in Hybrid","pt":"phev","drive":"Front-Wheel Drive","trany":"Automatic (variable gear ratios)","cyl":4,"displ":2.0,"eng":"PHEV","turbo":false,"super":false,"start_stop":true,"city":40,"hwy":36,"comb":38,"cityA":95,"hwyA":81,"combA":88,"kwh100":37.0,"range":null,"range_city":null,"range_hwy":null,"erange":20.0,"phev_comb":51,"charge240":2.5,"charge240b":0.0,"charger":"","charger_b":"","motor":"68 kW DCPM","fuel":"Regular Gas and Electricity","vclass":"Midsize Cars","co2":129,"fe_score":10,"ghg_score":10,"fuel_cost":1650,"save_spend":4750,"guzzler":false,"mfr_code":"FMX","modified":"Mon Sep 25 00:00:00 EDT 2023"},{"id":36915,"model":"C-MAX Hybrid FWD","pt":"hev","drive":"Front-Wheel Drive","trany":"Automatic (variable gear ratios)","cyl":4,"displ":2.0,"eng":"","turbo":false,"super":false,"start_stop":true,"city":41,"hwy":36,"comb":39,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"280V Li-Ion","fuel":"Regular","vclass":"Large Cars","co2":230,"fe_score":9,"ghg_score":9,"fuel_cost":1600,"save_spend":3250,"guzzler":false,"mfr_code":"FMX","modified":"Mon Sep 25 00:00:00 EDT 2023"}],"vclass":"Midsize Cars","segment":"Midsize car","epa_certified":true,"recalls":[{"campaign":"25V695000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Ford Motor Company","reported":"2025-10-13","owner_notified":"2026-01-02","units":1448655,"summary":"Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT,  Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles.  The rearview camera may display a distorted,  intermittent, or blank image when the vehicle is in reverse.","consequence":"A rearview camera that fails to properly display an image can reduce the driver\u00e2\u20ac\u2122s view behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"25SA9","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"22V413000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)","mfr":"Ford Motor Company","reported":"2022-06-10","owner_notified":"2022-10-27","units":2925968,"summary":"Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and  2015-2018 Edge vehicles.  The bushing that attaches the shifter cable to the transmission may degrade or detach.","consequence":"A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.  Additionally, the vehicle may roll after the driver selects the 'Park' position.  Either scenario increases the risk of a crash or injury.","remedy":"Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge.  Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022.  Remedy parts are expected to be available in 4th Quarter 2022.  Owner notification letters were mailed October 27, 2022.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 22S43.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"22S43","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"17V052000","component":"STRUCTURE:BODY","mfr":"Ford Motor Company","reported":"2017-01-24","owner_notified":"2017-03-08","units":17,"summary":"Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles.  The floor pan may have improperly welded left-hand apron joints.","consequence":"Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.","remedy":"Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge.  The recall began March 8, 2017.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 17S03.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"17S03","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":3,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":76,"grade":"C","complaints":{"count":53,"crash":7,"fire":1,"injured":7,"deaths":0,"comps":[["Electrical System",16],["Back Over Prevention",9],["Unspecified",8],["Power Train",7],["Steering",3],["Engine",3]],"by_year":{"2016":1,"2017":6,"2018":6,"2019":5,"2020":6,"2021":7,"2022":7,"2023":5,"2024":2,"2025":5,"2026":3},"excerpts":[["2026-03-04","Back Over Prevention","The contact owns a 2016 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R). The contact\u2026"],["2026-02-18","Back Over Prevention","See attached document for complaint. RE: NHTSA SAFETY RECALL 25V695 To whom it may concern, In August 2025 we took our 2016 CMAX into the Ford Dealer we purchased it from to have the check out the back-up camera that was not working and have a service done. They charges us $225.00 to check it out and then wanted to ser\u2026"],["2026-01-29","Back Over Prevention","The contact owns a 2016 Ford C-Max Energi. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera failed to display an image as intended on the center \u2026"]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"}],"ncap":[{"desc":"5 HB FWD","overall":4,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.147,"seats":5,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"Optional","variant":null},{"desc":"5 HB FWD","overall":4,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.143,"seats":5,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"Optional","variant":"hev"}],"popularity":999,"headline":{"range":null,"mpg":39,"ncap":4,"complaints":53},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}