{"id":"2016_ram_promaster_city","make":"Ram","make_slug":"ram","model":"Promaster City","model_slug":"promaster-city","year":2016,"url":"/ram/promaster-city/2016/","pts":["gas"],"configs":[{"id":36487,"model":"Promaster City","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic 9-spd","cyl":4,"displ":2.4,"eng":"","turbo":false,"super":false,"start_stop":false,"city":21,"hwy":28,"comb":24,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Special Purpose Vehicle 2WD","co2":374,"fe_score":5,"ghg_score":5,"fuel_cost":2600,"save_spend":-1750,"guzzler":false,"mfr_code":"CRX","modified":"Mon Sep 26 00:00:00 EDT 2016"}],"vclass":"Special Purpose Vehicle 2WD","segment":"Special purpose","epa_certified":true,"recalls":[{"campaign":"17V824000","component":"EQUIPMENT","mfr":"Chrysler (FCA US LLC)","reported":"2017-12-21","owner_notified":"2018-02-14","units":61791,"summary":"Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.  A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.  These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.  Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.  For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf","consequence":"If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.","remedy":"Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge.  The recall began February 14, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on \"Product Safety Recall\" for more information. Chrysler's number for this recall is T82.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"T82","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"17V601000","component":"EQUIPMENT:OTHER:LABELS","mfr":"Chrysler (FCA US LLC)","reported":"2017-09-26","owner_notified":"2017-11-17","units":11288,"summary":"Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles.  These vehicles have incorrect information  on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or \"None\" designation for the spare tire size when a full size spare tire is present.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, \"Tire Selection and Rims.\"","consequence":"The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge.  The recall began November 17, 2017.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is T62.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"T62","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"16V253000","component":"EXTERIOR LIGHTING:BRAKE LIGHTS","mfr":"Chrysler (FCA US LLC)","reported":"2016-04-28","owner_notified":"2016-06-20","units":6422,"summary":"Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016.  The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, \"Lamps, Reflective Devices, and Assoc. Equipment.\"","consequence":"Trailer brake lights that are inoperative can increase the risk of a crash.","remedy":"Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge.  The recall began on June 20, 2016.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is S22.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"S22","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":3,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":74,"grade":"C","complaints":{"count":25,"crash":0,"fire":0,"injured":0,"deaths":0,"comps":[["Electrical System",9],["Power Train",7],["Engine",7],["Unspecified",3],["Electronic Stability Control (Esc)",2],["Vehicle Speed Control",2]],"by_year":{"2016":3,"2017":3,"2018":5,"2019":5,"2020":4,"2022":2,"2024":3},"excerpts":[["2024-06-10","Power Train","The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was take\u2026"],["2024-04-13","Engine","Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months"],["2024-01-31","Exterior Lighting","The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that there were no recal\u2026"]]},"investigations":[],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":24,"ncap":null,"complaints":25},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}