{"id":"2016_volkswagen_eos","make":"Volkswagen","make_slug":"volkswagen","model":"Eos","model_slug":"eos","year":2016,"url":"/volkswagen/eos/2016/","pts":["gas"],"configs":[{"id":36562,"model":"Eos","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (AM-S6)","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":false,"city":22,"hwy":30,"comb":25,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Subcompact Cars","co2":354,"fe_score":6,"ghg_score":6,"fuel_cost":3100,"save_spend":-4250,"guzzler":false,"mfr_code":"VGA","modified":"Wed Apr 05 00:00:00 EDT 2017"}],"vclass":"Subcompact Cars","segment":"Compact car","epa_certified":true,"recalls":[{"campaign":"19V014000","component":"AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE","mfr":"Volkswagen Group of America, Inc.","reported":"2019-01-11","owner_notified":"2019-03-04","units":119394,"summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles.  Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.","consequence":"In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.","remedy":"Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge.  The recall began March 4, 2019.  Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834.  Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"69S8/69Y5","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"18V329000","component":"UNKNOWN OR OTHER","mfr":"Volkswagen Group of America, Inc.","reported":"2018-05-16","owner_notified":"2018-11-29","units":252,"summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles.  Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.","consequence":"If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.","remedy":"Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge.  The recall began November 29, 2018.  Owners may contact Volkswagen customer service at 1-800-893-5298.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"01C5/01C6","initiated_by":"MFR","variants":[],"severity":"critical"}],"recall_count":2,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":77,"grade":"C","complaints":{"count":4,"crash":0,"fire":1,"injured":0,"deaths":0,"comps":[["Electrical System",3],["Power Train",1],["Engine",1],["Seats",1]],"by_year":{"2022":1,"2023":1,"2024":2},"excerpts":[["2024-08-30","Electrical System","The contact owns a 2016 Volkswagen EOS. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that the battery was drained and was jumpstarted. The contact stated that after the battery had been recharged, several unknown warning lights illuminated on the instrument panel. The\u2026"],["2024-01-20","Seats","My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell."],["2023-08-22","Engine","Multiple random misfires and failed ignition coils. My mechanic suggested that I report this because he has seen multiple instances of this in VW models like mine."]]},"investigations":[],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":25,"ncap":null,"complaints":4},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}