{"id":"2016_volkswagen_tiguan","make":"Volkswagen","make_slug":"volkswagen","model":"Tiguan","model_slug":"tiguan","year":2016,"url":"/volkswagen/tiguan/2016/","pts":["gas"],"configs":[{"id":36604,"model":"Tiguan","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S6)","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":false,"city":21,"hwy":26,"comb":23,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Small Sport Utility Vehicle 2WD","co2":393,"fe_score":5,"ghg_score":5,"fuel_cost":3350,"save_spend":-5500,"guzzler":false,"mfr_code":"VGA","modified":"Mon Sep 26 00:00:00 EDT 2016"},{"id":36610,"model":"Tiguan 4motion","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (S6)","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":false,"city":20,"hwy":26,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Small Sport Utility Vehicle 4WD","co2":395,"fe_score":5,"ghg_score":5,"fuel_cost":3500,"save_spend":-6250,"guzzler":false,"mfr_code":"VGA","modified":"Mon Sep 26 00:00:00 EDT 2016"}],"vclass":"Small Sport Utility Vehicle 2WD","segment":"Compact SUV","recalls":[{"campaign":"19V535000","component":"AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE","mfr":"Volkswagen Group of America, Inc.","reported":"2019-07-17","owner_notified":"2019-11-25","units":27822,"summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles.  The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.","consequence":"Deactivated air bags increases the risk of injury.  Inadvertent deployment of the air bags increase the risk of a crash.","remedy":"Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge.  The recall began November 25, 2019.  Volkswagen's number for this recall is 69Z5.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"69Z5","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"16V464000","component":"LATCHES/LOCKS/LINKAGES","mfr":"Volkswagen Group of America, Inc.","reported":"2016-06-24","owner_notified":"2016-08-22","units":5658,"summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016.  Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.","consequence":"If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.","remedy":"Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge.  The recall began on August 22, 2016.  Owners may contact Volkswagen customer service at 1-800-893-5298.  Volkswagen's number for this recall is 58C9.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"58C9","initiated_by":"MFR","variants":[],"severity":"moderate"}],"recall_count":2,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":86,"grade":"B","complaints":{"count":96,"crash":4,"fire":2,"injured":3,"deaths":0,"comps":[["Air Bags",37],["Electrical System",27],["Unspecified",23],["Steering",12],["Engine",10],["Structure",6]],"by_year":{"2016":5,"2017":3,"2018":5,"2019":17,"2020":6,"2021":9,"2022":28,"2023":8,"2024":4,"2025":9,"2026":2},"excerpts":[["2022-05-14","Air Bags","I had my clockspring replaced in March 2021 and it broke again January 2022 (less than a year and only 10k miles added) The part is nationally backordered, there has been a 7+ month wait time and no end in sight. The clockspring causes clicking in the steering wheel, the buttons and HORN do not function, and the airbag\u2026"],["2022-05-09","Air Bags","I turned my steering wheel while pulling into a parking space and heard a crackling sound. My airbag light went off and the horn and controls on the steering wheel stopped working. I was told it was an issue with the clock spring when I took it into the shop. This happened almost 4 months ago and it cannot be repaired \u2026"],["2022-05-04","Air Bags","The clock spring has failed and confirmed by a local dealer, part number 5K0-953-569-AL. After talking with several dealers, I found out VW has a \"hit list / back order list. This part is on it. I have also been told there are 1000 currently on back order and it may be 6 months before I receive a replacement. I have no\u2026"]]},"investigations":[{"action":"EA18003","component":"AIR BAGS","opened":"2018-04-18","closed":"","campaign":"","subject":"Air Bag Clockspring Failure","summary":"In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in i"}],"ncap":[{"desc":"SUV AWD","overall":4,"frontal":3,"side":5,"rollover":4,"rollover_risk":0.185,"seats":5,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"SUV FWD","overall":4,"frontal":3,"side":5,"rollover":4,"rollover_risk":0.174,"seats":5,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":68,"headline":{"range":null,"mpg":23,"ncap":4,"complaints":96},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}