{"id":"2017_ford_explorer","make":"Ford","make_slug":"ford","model":"Explorer","model_slug":"explorer","year":2017,"url":"/ford/explorer/2017/","pts":["gas"],"configs":[{"id":37595,"model":"Explorer FWD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S6)","cyl":4,"displ":2.3,"eng":"SIDI","turbo":true,"super":false,"start_stop":false,"city":19,"hwy":27,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 2WD","co2":408,"fe_score":5,"ghg_score":5,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"FMX","modified":"Fri Dec 02 00:00:00 EST 2016"},{"id":37598,"model":"Explorer AWD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (S6)","cyl":4,"displ":2.3,"eng":"SIDI","turbo":true,"super":false,"start_stop":false,"city":18,"hwy":25,"comb":21,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 4WD","co2":430,"fe_score":4,"ghg_score":4,"fuel_cost":2950,"save_spend":-3500,"guzzler":false,"mfr_code":"FMX","modified":"Fri Dec 02 00:00:00 EST 2016"},{"id":37597,"model":"Explorer 2WD FFV","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S6)","cyl":6,"displ":3.5,"eng":"FFV","turbo":false,"super":false,"start_stop":false,"city":17,"hwy":24,"comb":20,"cityA":13,"hwyA":18,"combA":15,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Gasoline or E85","vclass":"Standard Sport Utility Vehicle 2WD","co2":452,"fe_score":4,"ghg_score":4,"fuel_cost":3100,"save_spend":-4250,"guzzler":false,"mfr_code":"FMX","modified":"Fri Dec 02 00:00:00 EST 2016"},{"id":37596,"model":"Explorer FWD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S6)","cyl":6,"displ":3.5,"eng":"","turbo":false,"super":false,"start_stop":false,"city":17,"hwy":24,"comb":20,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 2WD","co2":452,"fe_score":4,"ghg_score":4,"fuel_cost":3100,"save_spend":-4250,"guzzler":false,"mfr_code":"FMX","modified":"Fri Dec 02 00:00:00 EST 2016"},{"id":37599,"model":"Explorer AWD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (S6)","cyl":6,"displ":3.5,"eng":"","turbo":false,"super":false,"start_stop":false,"city":16,"hwy":23,"comb":19,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 4WD","co2":475,"fe_score":4,"ghg_score":4,"fuel_cost":3300,"save_spend":-5250,"guzzler":false,"mfr_code":"FMX","modified":"Fri Dec 02 00:00:00 EST 2016"},{"id":37600,"model":"Explorer AWD FFV","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (S6)","cyl":6,"displ":3.5,"eng":"FFV","turbo":false,"super":false,"start_stop":false,"city":16,"hwy":23,"comb":19,"cityA":12,"hwyA":17,"combA":14,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Gasoline or E85","vclass":"Standard Sport Utility Vehicle 4WD","co2":475,"fe_score":4,"ghg_score":4,"fuel_cost":3300,"save_spend":-5250,"guzzler":false,"mfr_code":"FMX","modified":"Fri Dec 02 00:00:00 EST 2016"},{"id":37601,"model":"Explorer AWD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (S6)","cyl":6,"displ":3.5,"eng":"SIDI","turbo":true,"super":false,"start_stop":false,"city":16,"hwy":22,"comb":18,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 4WD","co2":494,"fe_score":3,"ghg_score":3,"fuel_cost":3450,"save_spend":-6000,"guzzler":false,"mfr_code":"FMX","modified":"Fri Dec 02 00:00:00 EST 2016"}],"vclass":"Standard Sport Utility Vehicle 4WD","segment":"Midsize / large SUV","recalls":[{"campaign":"26V448000","component":"STRUCTURE:BODY","mfr":"Ford Motor Company","reported":"2026-07-14","owner_notified":"","units":288314,"summary":"Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.","consequence":"A detached roof rail cover can create a road hazard, increasing the risk of a crash.","remedy":"Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"26S54","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"26V101000","component":"SUSPENSION:REAR","mfr":"Ford Motor Company","reported":"2026-02-20","owner_notified":"2026-03-16","units":412774,"summary":"Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.","consequence":"A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.","remedy":"Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"26S08","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"25V685000","component":"EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER","mfr":"Ford Motor Company","reported":"2025-10-10","owner_notified":"","units":59006,"summary":"Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.","consequence":"An electrical short circuit can increase the risk of a fire.","remedy":"Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"25SA4","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"25V347000","component":"STRUCTURE:BODY","mfr":"Ford Motor Company","reported":"2025-05-23","owner_notified":"","units":492145,"summary":"Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.","consequence":"Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.","remedy":"Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"25S53","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"24V031000","component":"STRUCTURE:BODY:ROOF AND PILLARS","mfr":"Ford Motor Company","reported":"2024-01-19","owner_notified":"2024-07-18","units":1889110,"summary":"Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles.  The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.","consequence":"A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.","remedy":"Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 24S02.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"24S02","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"21V537000","component":"SUSPENSION:REAR","mfr":"Ford Motor Company","reported":"2021-07-15","owner_notified":"2022-03-16","units":631176,"summary":"Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia.  Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.","consequence":"A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.","remedy":"Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge.  This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675.  Certain vehicles previously repaired will need to return for the new remedy.  An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021.  Owner notification letters were mailed on March 16, 2022.  Owners may contact Ford's customer service at 1-866-436-7332.  Ford's number for this recall is 21S32.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"21S32","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V316000","component":"STRUCTURE:BODY","mfr":"Ford Motor Company","reported":"2021-05-05","owner_notified":"2021-10-01","units":616967,"summary":"Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles.  The retention pins could loosen and allow the roof rail covers to detach from the vehicle.","consequence":"A detached roof rail cover can create a road hazard, increasing the risk of a crash.","remedy":"Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge.  The interim owner notification letter was mailed on June 22, 2021.  Owner notification letters (remedy available) were mailed on October 1, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 21S22.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"21S22","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V675000","component":"SUSPENSION:REAR","mfr":"Ford Motor Company","reported":"2021-03-12","owner_notified":"2020-11-27","units":454941,"summary":"Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435.  The outboard section of a rear suspension toe link may fracture.","consequence":"A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.","remedy":"Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge.  The recall began November 27, 2020.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20S62.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20S62","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V651000","component":"SEATS","mfr":"Ford Motor Company","reported":"2019-09-11","owner_notified":"2019-11-08","units":311907,"summary":"Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats.  The seat frames may have sharp edges.","consequence":"Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.","remedy":"Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge.  The recall began November 8, 2019.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 19S29.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"19S29","initiated_by":"MFR","variants":[],"severity":"moderate"},{"campaign":"19V435000","component":"SUSPENSION:REAR","mfr":"Ford Motor Company","reported":"2019-06-10","owner_notified":"2019-06-26","units":1194173,"summary":"Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles.  The rear suspension toe links may fracture due to stress on the rear suspension.","consequence":"A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.","remedy":"Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge.  The recall began June 26, 2019.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 19S17.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"19S17","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"17V530000","component":"STEERING","mfr":"Ford Motor Company","reported":"2017-08-28","owner_notified":"2017-09-13","units":253,"summary":"Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles.  The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.","consequence":"If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.","remedy":"Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge.  The recall began on September 13, 2017.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 17S23.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"17S23","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"17V401000","component":"SEATS:MID/REAR ASSEMBLY","mfr":"Ford Motor Company","reported":"2017-06-26","owner_notified":"2017-08-14","units":4,"summary":"Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer Police Interceptor vehicles.  The affected vehicles may be missing the two front inboard attachments for the second row seats.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, \"Seating systems\", and (FMVSS) number 210, \"Seat belt assembly anchorages.\"","consequence":"Seats with missing inboard attachments may not adequately restrain an occupant in a crash, increasing the risk of injury.","remedy":"Ford will notify owners, and dealers will inspect the vehicles to verify that they have the second row seat attachment studs, installing them if not, free of charge. The recall began on August 14, 2017.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 17C10.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"17C10","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"17V332000","component":"SEATS","mfr":"Ford Motor Company","reported":"2017-05-22","owner_notified":"2017-06-07","units":2204,"summary":"Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism.  In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds.  As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, \"Head Restraints\" and 207, \"Seating Systems.\"","consequence":"If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.","remedy":"Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge.  The recall began on June 7, 2017.  Owners may contact Ford at 1-866-436-7332.  Ford's number for this recall is 17C08.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"17C08","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"16V925000","component":"ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER","mfr":"Ford Motor Company","reported":"2016-12-22","owner_notified":"2017-01-31","units":1163,"summary":"Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines.  Improperly brazed turbocharger oil supply tubes may leak oil on engine components.","consequence":"An oil leak, in the presence of an ignition source, increases the risk of a fire.","remedy":"Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge.  The recall began on January 31, 2017.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 16S46.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"16S46","initiated_by":"MFR","variants":[],"severity":"critical"}],"recall_count":14,"critical_count":2,"park_outside":false,"do_not_drive":false,"score":35,"grade":"F","complaints":{"count":1693,"crash":34,"fire":11,"injured":51,"deaths":0,"comps":[["Structure",658],["Unspecified",373],["Engine",236],["Power Train",126],["Electrical System",94],["Engine And Engine Cooling",77]],"by_year":{"2016":10,"2017":143,"2018":122,"2019":134,"2020":64,"2021":97,"2022":96,"2023":253,"2024":229,"2025":391,"2026":154},"excerpts":[["2021-08-03","Engine And Engine Cooling","The Electrical Water Pump failed. Had to replace the water pump and the Ford Dealer said my car isn't covered under the Customer Satisfaction Program 18L02. Which my vehicle is. Safe Concern is the car will over heat and the engine will cease. The Pump has been confirmed from a independent service center. The water pum\u2026"],["2021-07-31","Electrical System","My car keeps saying charging system service now but I\u00e2\u20ac\u2122ve checked my alternator and my battery and they are both good. And I\u00e2\u20ac\u2122m not the only Ford that has this problem as well. Multiple people who have had Ford have this problem. It should be a recall at this point."],["2021-07-29","Wheels","While driving on the freeway, I heard a clunking noise from the rear of my vehicle and immediately started to fishtail violently back and forth across all 3 lanes of the highway narrowly avoiding crashing into other cars on the highway while avoiding spinning or flipping the vehicle. I was able to gain control of the v\u2026"]]},"investigations":[{"action":"PE23001","component":"STRUCTURE:BODY:ROOF AND PILLARS","opened":"2023-01-27","closed":"2024-02-08","campaign":"24V031","subject":"Windshield trim molding Item detachment","summary":"On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experi"},{"action":"EA17002","component":"STRUCTURE:BODY","opened":"2017-07-27","closed":"2023-01-17","campaign":"","subject":"Exhaust Odor in Passenger Cab","summary":"During the EA17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of Model Year 2011 to 2017 Ford Explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review of over 6,500 consumer complaints, conducting field inspections, and testing the relevant vehicles, both independently and in coordination with Ford and other entities. During the investigation, the evolution of Ford service bulletins intended to reduce the level of exhaust odors and carbon monoxid"}],"ncap":[{"desc":"SUV AWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.174,"seats":null,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"Standard","variant":null},{"desc":"SUV FWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.164,"seats":null,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"Standard","variant":null}],"popularity":16,"headline":{"range":null,"mpg":22,"ncap":5,"complaints":1693},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}