{"id":"2018_ford_c_max","make":"Ford","make_slug":"ford","model":"C-MAX","model_slug":"c-max","year":2018,"url":"/ford/c-max/2018/","pts":["hev"],"configs":[{"id":39613,"model":"C-MAX Hybrid FWD","pt":"hev","drive":"Front-Wheel Drive","trany":"Automatic (variable gear ratios)","cyl":4,"displ":2.0,"eng":"","turbo":false,"super":false,"start_stop":true,"city":42,"hwy":38,"comb":40,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"280V Li-Ion","fuel":"Regular","vclass":"Large Cars","co2":222,"fe_score":9,"ghg_score":9,"fuel_cost":1550,"save_spend":3500,"guzzler":false,"mfr_code":"FMX","modified":"Mon Sep 25 00:00:00 EDT 2023"}],"vclass":"Large Cars","segment":"Large car","recalls":[{"campaign":"22V413000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)","mfr":"Ford Motor Company","reported":"2022-06-10","owner_notified":"2022-10-27","units":2925968,"summary":"Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and  2015-2018 Edge vehicles.  The bushing that attaches the shifter cable to the transmission may degrade or detach.","consequence":"A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.  Additionally, the vehicle may roll after the driver selects the 'Park' position.  Either scenario increases the risk of a crash or injury.","remedy":"Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge.  Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022.  Remedy parts are expected to be available in 4th Quarter 2022.  Owner notification letters were mailed October 27, 2022.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 22S43.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"22S43","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":1,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":92,"grade":"A","complaints":{"count":10,"crash":2,"fire":0,"injured":1,"deaths":0,"comps":[["Steering",2],["Electrical System",2],["Air Bags",2],["Suspension",1],["Visibility/Wiper",1],["Unspecified",1]],"by_year":{"2018":1,"2019":1,"2020":2,"2021":1,"2022":1,"2023":4},"excerpts":[["2023-11-06","Air Bags","I recently rear ended a car and the front of the vechical was damaged. The air bag censor was destroyed, however the airbags did not come out. This was on a 2018 Ford c-max. Many people pointed out this malfunction and how my life was put at risk."],["2023-08-18","Power Train","The contact owns a 2018 Ford C-MAX Hybrid. The contact stated that after coming to a complete stop at a red light, the vehicle inadvertently stalled and lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure had since become a regular failure. No warn\u2026"],["2023-03-06","Electrical System","Steering locks to the point that it can't turn. Happened while driving. Unknown cause. Warning light came on for driver to park. Issue unresolved and can no longer drive car."]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"}],"ncap":[{"desc":"5 HB FWD","overall":4,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.143,"seats":5,"fcw":"No","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":"hev"}],"popularity":999,"headline":{"range":null,"mpg":40,"ncap":4,"complaints":10},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}