{"id":"2019_mercedes_benz_glc_class","make":"Mercedes-Benz","make_slug":"mercedes-benz","model":"GLC-Class","model_slug":"glc-class","year":2019,"url":"/mercedes-benz/glc-class/2019/","pts":["phev","gas"],"configs":[{"id":41132,"model":"GLC350e 4matic","pt":"phev","drive":"4-Wheel Drive","trany":"Automatic 7-spd","cyl":4,"displ":2.0,"eng":"SIDI; PHEV","turbo":true,"super":false,"start_stop":true,"city":24,"hwy":27,"comb":25,"cityA":55,"hwyA":57,"combA":56,"kwh100":59.0,"range":null,"range_city":null,"range_hwy":null,"erange":10.0,"phev_comb":31,"charge240":1.9,"charge240b":0.0,"charger":"","charger_b":"","motor":"85 kW DCPM","fuel":"Premium and Electricity","vclass":"Small Sport Utility Vehicle 4WD","co2":235,"fe_score":7,"ghg_score":9,"fuel_cost":3100,"save_spend":-1250,"guzzler":false,"mfr_code":"MBX","modified":"Fri Mar 25 00:00:00 EDT 2022"},{"id":40570,"model":"GLC300","pt":"gas","drive":"Rear-Wheel Drive","trany":"Automatic 9-spd","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":22,"hwy":27,"comb":24,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Small Sport Utility Vehicle 2WD","co2":370,"fe_score":5,"ghg_score":5,"fuel_cost":3250,"save_spend":-5000,"guzzler":false,"mfr_code":"MBX","modified":"Wed Jan 23 00:00:00 EST 2019"},{"id":40573,"model":"GLC300 4matic","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":22,"hwy":27,"comb":24,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Small Sport Utility Vehicle 4WD","co2":376,"fe_score":5,"ghg_score":5,"fuel_cost":3250,"save_spend":-5000,"guzzler":false,"mfr_code":"MBX","modified":"Wed Jan 23 00:00:00 EST 2019"},{"id":40574,"model":"GLC300 4matic Coupe","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":21,"hwy":27,"comb":23,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Small Sport Utility Vehicle 4WD","co2":383,"fe_score":5,"ghg_score":5,"fuel_cost":3350,"save_spend":-5500,"guzzler":false,"mfr_code":"MBX","modified":"Wed Jan 23 00:00:00 EST 2019"},{"id":41124,"model":"AMG GLC43 4matic","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":19,"hwy":25,"comb":21,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Small Sport Utility Vehicle 4WD","co2":415,"fe_score":4,"ghg_score":4,"fuel_cost":3700,"save_spend":-7250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 28 00:00:00 EDT 2019"},{"id":41125,"model":"AMG GLC43 4matic Coupe","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":19,"hwy":24,"comb":21,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Small Sport Utility Vehicle 4WD","co2":420,"fe_score":4,"ghg_score":4,"fuel_cost":3700,"save_spend":-7250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 28 00:00:00 EDT 2019"},{"id":41051,"model":"AMG GLC63 4matic","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":8,"displ":4.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":16,"hwy":22,"comb":18,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Small Sport Utility Vehicle 4WD","co2":487,"fe_score":3,"ghg_score":3,"fuel_cost":4300,"save_spend":-10250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 28 00:00:00 EDT 2019"},{"id":41052,"model":"AMG GLC63 4matic Coupe","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":8,"displ":4.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":16,"hwy":22,"comb":18,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Small Sport Utility Vehicle 4WD","co2":478,"fe_score":3,"ghg_score":3,"fuel_cost":4300,"save_spend":-10250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 28 00:00:00 EDT 2019"},{"id":41053,"model":"AMG GLC63 S 4matic Coupe","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic 9-spd","cyl":8,"displ":4.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":16,"hwy":22,"comb":18,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Small Sport Utility Vehicle 4WD","co2":495,"fe_score":3,"ghg_score":3,"fuel_cost":4300,"save_spend":-10250,"guzzler":false,"mfr_code":"MBX","modified":"Tue May 28 00:00:00 EDT 2019"}],"vclass":"Small Sport Utility Vehicle 4WD","segment":"Compact SUV","recalls":[{"campaign":"24V070000","component":"EXTERIOR LIGHTING:HEADLIGHTS","mfr":"Mercedes-Benz USA, LLC","reported":"2024-02-02","owner_notified":"2024-02-23","units":15502,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles.  The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, \"Lamps, Reflective Devices, and Associated Equipment.\"","consequence":"Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.","remedy":"Dealers will inspect the headlight adjustment and correct it if necessary, free of charge.  Owner notification letters were mailed February 23, 2024.  Owners may contact MBUSA customer service at 1-800-367-6372.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"23V854000","component":"STRUCTURE:BODY:ROOF AND PILLARS","mfr":"Mercedes-Benz USA, LLC","reported":"2023-12-15","owner_notified":"2024-03-22","units":2976,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles.  Please refer to MBUSA's recall report for specific vehicle details.  The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.","consequence":"A detached roof panel can become a road hazard, increasing the risk of a crash.","remedy":"Dealers will replace the front panel, free of charge.  Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.  Owners may contact MBUSA customer service at 1-800-367-6372.  This recall is an expansion of NHTSA recall number 21V-197.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"22V365000","component":"ELECTRICAL SYSTEM:SOFTWARE","mfr":"Mercedes-Benz USA, LLC","reported":"2022-05-20","owner_notified":"2022-07-08","units":242722,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles.  Please refer to MBUSA's recall report for specific vehicle model details.  An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.","consequence":"A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.","remedy":"The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge.  Owner notification letters were mailed July 8, 2022.  Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's numbers are for this recall is 2022060005 and 2023110006.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"See Recall Schedule","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"21V961000","component":"FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL","mfr":"Mercedes-Benz USA, LLC","reported":"2021-12-13","owner_notified":"2022-04-22","units":139,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine.  During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.","consequence":"A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.","remedy":"Dealers will replace the fuel rail and fuel injectors, free of charge.  Owner notification letters were mailed April 22, 2022.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for the recall is 2022030003.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2022030003","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"21V197000","component":"STRUCTURE:BODY:ROOF AND PILLARS","mfr":"Mercedes-Benz USA, LLC","reported":"2021-03-19","owner_notified":"2021-09-03","units":15096,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof.  The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.","consequence":"The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.","remedy":"Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021.  Owners may contact MBUSA customer service at 1-800-367-6372.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2021070010","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"21V072000","component":"COMMUNICATION","mfr":"Mercedes-Benz USA, LLC","reported":"2021-02-12","owner_notified":"2021-03-31","units":67,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles.    On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles.    The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.","consequence":"A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.","remedy":"MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began March 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed July 9, 2021.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2021030005.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2021030005","initiated_by":"MFR","variants":[],"severity":"moderate"},{"campaign":"21V058000","component":"ELECTRICAL SYSTEM:SOFTWARE","mfr":"Mercedes-Benz USA, LLC","reported":"2021-02-05","owner_notified":"2021-03-12","units":1292258,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.  Please refer to the Part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.","consequence":"Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.","remedy":"MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.  The recall began March 12, 2021.  Owners may contact MBUSA customer service at 1-877-762-8267.  MBUSA's number for this recall is 2021020025.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2021020025","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"20V776000","component":"ELECTRICAL SYSTEM:STARTER ASSEMBLY","mfr":"Mercedes-Benz USA, LLC","reported":"2020-12-11","owner_notified":"2021-03-18","units":2563,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2020 AMG GLC 63 4MATIC vehicles.  The power supply cable on the starter might not have been installed correctly, possibly allowing the cable to chafe against the starter housing and short-circuit.","consequence":"If the power supply cable short-circuits, it can result in a stall, increasing the risk of a crash.  In addition, a short-circuit can increase the risk of a fire.","remedy":"MBUSA will notify owners, and dealers will inspect the starter harness and power supply cable installation, and correct it as necessary, free of charge.  The recall began March 18, 2021.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2021010006.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2021010006","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"19V914000","component":"EQUIPMENT:OTHER:LABELS","mfr":"Mercedes-Benz USA, LLC.","reported":"2019-12-20","owner_notified":"2020-03-03","units":10041,"summary":"Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles.  The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, \"Occupant Crash Protection.\"","consequence":"If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.","remedy":"MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge.  The recall began March 3, 2020.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2020020014.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2020020014","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V822000","component":"STEERING:ELECTRIC POWER ASSIST SYSTEM","mfr":"Mercedes-Benz USA, LLC.","reported":"2019-11-18","owner_notified":"2019-12-20","units":3,"summary":"Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles.  The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.","consequence":"A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.","remedy":"MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge.  The recall began December 20, 2019.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2019110014.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2019110014","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V788000","component":"SEAT BELTS","mfr":"Mercedes-Benz USA, LLC.","reported":"2019-11-01","owner_notified":"2020-03-13","units":29720,"summary":"Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles.  Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE\u00c2\u00ae-function and the pretensioner to be deactivated.","consequence":"The electric PRE-SAFE\u00c2\u00ae-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.","remedy":"MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge.  The recall began March 13, 2020.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2020020017.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2020020017","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V905000","component":"AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE","mfr":"Mercedes-Benz USA, LLC.","reported":"2018-12-19","owner_notified":"2019-03-01","units":809,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2019 Mercedes-Benz GLC63 AMG Coupe, GLC63S AMG Coupe, and GLC63 vehicles.  In the event of a crash, the frontal air bag may have a delayed deployment for certain unbelted front seat passengers.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, \"Occupant Crash Protection.\"","consequence":"A delay in the air bag deployment can increase the risk of injury.","remedy":"MBUSA has notified owners, and dealers will update the air bag control unit software parameters, free of charge.  The recall began March 1, 2019.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2019020004.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2019020004","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V840000","component":"STEERING:ELECTRIC POWER ASSIST SYSTEM","mfr":"Mercedes-Benz USA, LLC.","reported":"2018-11-27","owner_notified":"2019-06-07","units":7,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLC300 vehicles.  An internal sensor within the electric power steering unit may fail, deactivating the power steering assist.","consequence":"A loss of electric power steering assist can increase the risk of a crash.","remedy":"MBUSA will notify owners, and dealers will replace the steering unit, free of charge.  The recall began June 7, 2019.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA'S number for this recall is 2019040007.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2019040007","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"18V838000","component":"AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION","mfr":"Mercedes-Benz USA, LLC.","reported":"2018-11-27","owner_notified":"2019-01-03","units":104663,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition.  The status of the passenger side air bag may not display correctly.","consequence":"If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.","remedy":"MBUSA will notify owners, and dealers will update the audio head unit software, free of charge.  The recall began January 3, 2019.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2018120009.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2018120009","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":14,"critical_count":2,"park_outside":false,"do_not_drive":false,"score":35,"grade":"F","complaints":{"count":68,"crash":5,"fire":4,"injured":4,"deaths":0,"comps":[["Electrical System",18],["Unspecified",18],["Engine",17],["Structure",8],["Power Train",6],["Steering",4]],"by_year":{"2019":5,"2020":3,"2021":4,"2022":13,"2023":11,"2024":10,"2025":14,"2026":8},"excerpts":[["2026-08-17","Suspension","The suspension has malfunctioned on a car with only 89,000 miles. Upon starting the car, the vehicle says to please wait while it is rising. However, when I drive it, a red alert says to stop driving because it's too low to drive, and the car looks very low and lopsided. This is a safety concern when driving on the hig\u2026"],["2025-08-21","Engine","Engine runs rough and activates a flashing engine light. Sounds like the engine is misfiring. On two occasions the engine stalled,(no power steering, brakes...) luckily not in a dangerous situation. No engine codes were visible to a technician when try to diagnose. Car seemed to run fine again after restart."],["2025-03-03","Engine","The contact owns a 2019 Mercedes-Benz GLC350. The contact stated while driving 62 MPH, several unknown warning lights illuminated, and the vehicle started to lose motive power. The contact stated that the temperature gauge warning light was illuminated and a message to \u00e2\u20ac\u0153Stop Vehicle Immediately\u00e2\u20ac\ufffd was displayed. The \u2026"]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"},{"action":"PE21001","component":"STRUCTURE:BODY:ROOF AND PILLARS","opened":"2021-01-08","closed":"2021-10-14","campaign":"21V197000","subject":"Front Roof Panel Detachment","summary":"On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhe"}],"ncap":[{"desc":"SUV 4WD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.186,"seats":5,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null},{"desc":"SUV RWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.184,"seats":5,"fcw":"Optional","ldw":"Optional","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":94,"headline":{"range":null,"mpg":25,"ncap":5,"complaints":68},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}