{"id":"2020_audi_q5","make":"Audi","make_slug":"audi","model":"Q5","model_slug":"q5","year":2020,"url":"/audi/q5/2020/","pts":["phev","gas"],"configs":[{"id":42448,"model":"Q5","pt":"phev","drive":"All-Wheel Drive","trany":"Automatic (AM-S7)","cyl":4,"displ":2.0,"eng":"SIDI; PHEV","turbo":true,"super":false,"start_stop":true,"city":25,"hwy":29,"comb":27,"cityA":64,"hwyA":66,"combA":65,"kwh100":52.0,"range":null,"range_city":null,"range_hwy":null,"erange":20.0,"phev_comb":38,"charge240":2.4,"charge240b":0.0,"charger":"","charger_b":"","motor":"105kW AC Induction","fuel":"Premium and Electricity","vclass":"Small Sport Utility Vehicle 4WD","co2":165,"fe_score":8,"ghg_score":10,"fuel_cost":2850,"save_spend":1250,"guzzler":false,"mfr_code":"VGA","modified":"Fri Mar 25 00:00:00 EDT 2022"},{"id":42102,"model":"Q5","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (S7)","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":22,"hwy":28,"comb":24,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Small Sport Utility Vehicle 4WD","co2":364,"fe_score":5,"ghg_score":5,"fuel_cost":3250,"save_spend":-5000,"guzzler":false,"mfr_code":"VGA","modified":"Tue Apr 14 00:00:00 EDT 2020"}],"vclass":"Small Sport Utility Vehicle 4WD","segment":"Compact SUV","epa_certified":true,"recalls":[{"campaign":"23V842000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD","mfr":"Volkswagen Group of America, Inc.","reported":"2023-12-13","owner_notified":"2024-03-28","units":93196,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles.  When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.","consequence":"An overheated outlet or charging cable can increase the risk of a fire.","remedy":"Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations.  Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge.  Owner notification letters were mailed on March 28, 2024.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's numbers for this recall are 93U6 and 93U8.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"93U6/93U8","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"22V034000","component":"SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY","mfr":"Volkswagen Group of America, Inc.","reported":"2022-01-26","owner_notified":"2022-03-03","units":31058,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles.  The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.","consequence":"Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.","remedy":"Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge.  Owner notification letters were mailed March 3, 2022.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 42L5.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"42L5","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V947000","component":"ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM","mfr":"Volkswagen Group of America, Inc.","reported":"2021-12-08","owner_notified":"2022-01-21","units":288991,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles.  A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.","consequence":"A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.","remedy":"Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge.  Owner notification letters were mailed January 21, 2022.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 90S9.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"90S9","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V295000","component":"SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY","mfr":"Volkswagen Group of America, Inc.","reported":"2021-04-26","owner_notified":"2021-06-04","units":40993,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles.  The lock nut on the trailing arm of the rear axle may break due to stress corrosion.","consequence":"A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.","remedy":"Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge.  Owner notification letters were mailed June 4, 2021.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 42L1.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"42L1","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V505000","component":"SEATS","mfr":"Volkswagen Group of America, Inc.","reported":"2020-08-26","owner_notified":"2020-09-11","units":5376,"summary":"Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles.  Parts of the front seat frame and backrest adjuster may not have been welded properly.","consequence":"In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.","remedy":"Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge.  The recall began September 11, 2020.  Volkswagen owners may contact their customer service at 1-888-241-2289.  Audi owners may contact their customer service at 1-800-893-5298.  Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"72L1, 72K8, 72K9","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V737000","component":"STRUCTURE:BODY","mfr":"Volkswagen Group of America, Inc.","reported":"2019-10-16","owner_notified":"2019-11-01","units":174278,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles.  The rear wheel arch cover trim may loosen and detach from the vehicle.","consequence":"The detached trim may become a road hazard, increasing the risk of crash.","remedy":"Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge.  The recall began November 1, 2019.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 66K8.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"66K8","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":6,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":45,"grade":"F","complaints":{"count":25,"crash":3,"fire":1,"injured":3,"deaths":0,"comps":[["Electrical System",8],["Unspecified",5],["Engine",4],["Forward Collision Avoidance",4],["Seat Belts",3],["Steering",3]],"by_year":{"2020":3,"2021":2,"2022":5,"2023":4,"2024":3,"2025":5,"2026":3},"excerpts":[["2026-09-04","Power Train","On September 2, 2026, I purchased a used 2020 Audi Q5 with disclosed Lemon Law Buyback title branding. Approximately two hours after taking delivery, the vehicle began exhibiting a pronounced vibration/judder in the drivetrain when turning the steering wheel at low speed, approximately 1-5 mph. Initially occurring only\u2026"],["2026-08-21","Electrical System","Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my vehicle\u2026"],["2026-08-06","Electrical System","Engine Start Malfunction Warning Light. Apparently, this has been a problem with the 2020 Q5 (and others) from water backing up from clogged moonroof drainage system allowing water into the L rear compartment housing the Comfort Control Module, wiring, fuses, etc. (or other roof drainage problems also saturating the CC\u2026"]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"}],"ncap":[{"desc":"SUV AWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.164,"seats":5,"fcw":"Standard","ldw":"Optional","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":97,"headline":{"range":null,"mpg":27,"ncap":5,"complaints":25},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}