{"id":"2020_audi_q7","make":"Audi","make_slug":"audi","model":"Q7","model_slug":"q7","year":2020,"url":"/audi/q7/2020/","pts":["hev","gas"],"configs":[{"id":42310,"model":"Q7","pt":"hev","drive":"All-Wheel Drive","trany":"Automatic (S8)","cyl":6,"displ":3.0,"eng":"SIDI; Mild Hybrid","turbo":true,"super":false,"start_stop":true,"city":17,"hwy":21,"comb":18,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"48V Li-Ion","fuel":"Premium","vclass":"Standard Sport Utility Vehicle 4WD","co2":479,"fe_score":3,"ghg_score":3,"fuel_cost":4300,"save_spend":-10250,"guzzler":false,"mfr_code":"VGA","modified":"Tue Apr 14 00:00:00 EDT 2020"},{"id":42571,"model":"Q7","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (S8)","cyl":4,"displ":2.0,"eng":"SIDI","turbo":true,"super":false,"start_stop":true,"city":19,"hwy":23,"comb":21,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Premium","vclass":"Standard Sport Utility Vehicle 4WD","co2":425,"fe_score":4,"ghg_score":4,"fuel_cost":3700,"save_spend":-7250,"guzzler":false,"mfr_code":"VGA","modified":"Tue Aug 24 00:00:00 EDT 2021"}],"vclass":"Standard Sport Utility Vehicle 4WD","segment":"Midsize / large SUV","epa_certified":true,"recalls":[{"campaign":"25V900000","component":"BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr":"Volkswagen Group of America, Inc.","reported":"2025-12-19","owner_notified":"2026-01-14","units":356894,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"","consequence":"A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"90TV","initiated_by":"ODI","variants":[],"severity":"minor"},{"campaign":"23V212000","component":"FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA","mfr":"Volkswagen Group of America, Inc.","reported":"2023-03-29","owner_notified":"2023-05-10","units":19,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles.  Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.","consequence":"An overheated heating element can increase the risk of a fire.","remedy":"Dealers will update the control software and replace the heater element for the front camera, free of charge.  Owner notification letters are expected to be mailed May 26, 2023.  Owners may contact Audi's customer service at 1-800-253-2834.  Audi's number for this recall is 90N7.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"90N7","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"22V516000","component":"FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP","mfr":"Volkswagen Group of America, Inc.","reported":"2022-07-20","owner_notified":"2022-12-22","units":49443,"summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles.  A component inside the fuel pump may break, causing the fuel pump to fail.","consequence":"Fuel pump failure can cause an engine stall, increasing the risk of a crash.","remedy":"Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834.  Audi's number for this recall is 20DR.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20DR","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V078000","component":"AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE","mfr":"Volkswagen Group of America, Inc.","reported":"2021-02-17","owner_notified":"2021-03-05","units":26967,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles.  The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, \"Occupant Crash Protection.\"","consequence":"During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.","remedy":"Audi will notify owners, and dealers will update the air bag control module, free of charge.  The recall began March 5, 2021.  Owners can contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 69BV.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"69BV","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V658000","component":"STRUCTURE:BODY:ROOF AND PILLARS","mfr":"Volkswagen Group of America, Inc.","reported":"2020-10-27","owner_notified":"2020-11-17","units":94144,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles.  The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.","consequence":"In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.","remedy":"Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge.  The recall began November 17, 2020.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 70H8.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"70H8","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":5,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":58,"grade":"F","complaints":{"count":26,"crash":0,"fire":1,"injured":1,"deaths":0,"comps":[["Electrical System",10],["Engine",7],["Power Train",3],["Forward Collision Avoidance",3],["Unspecified",3],["Service Brakes",2]],"by_year":{"2020":2,"2021":1,"2022":1,"2023":4,"2024":8,"2025":4,"2026":6},"excerpts":[["2026-05-13","Engine","While my vehicle was in for the Audi piston issue, they stated my water pump needed to be replaced and isn\u00e2\u20ac\u2122t covered by a recall (yet). My vehicle had less than 42,000 mile on it. I was lead to believe that this problem is coming up more often and they believe a class action lawsuit will come about. I needed to pay o\u2026"],["2026-03-13","Engine And Engine Cooling","The contact owns a 2020 Audi Q7. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where the water pump, coolant pump, vacuum line, a\u2026"],["2026-02-24","Fuel/Propulsion System","My 2020 Audi Q7 with 49,500 miles had a complete engine shut down while driving. Towed to Audi. Fuel Pump was recalled and replaced on 1/2023. Audi stated it was the jet suction pump inside the saddle fuel tank. Research discovered that this saddle tank has been problem for this model and year. Audi only covered a port\u2026"]]},"investigations":[],"ncap":[{"desc":"SUV AWD","overall":null,"frontal":null,"side":5,"rollover":4,"rollover_risk":0.157,"seats":7,"fcw":"Standard","ldw":"No","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":98,"headline":{"range":null,"mpg":21,"ncap":null,"complaints":26},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}