{"id":"2020_ford_transit_connect","make":"Ford","make_slug":"ford","model":"Transit Connect","model_slug":"transit-connect","year":2020,"url":"/ford/transit-connect/2020/","pts":["gas"],"configs":[{"id":41471,"model":"Transit Connect Wagon LWB FFV","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S8)","cyl":4,"displ":2.0,"eng":"SIDI; FFV","turbo":false,"super":false,"start_stop":true,"city":24,"hwy":29,"comb":26,"cityA":17,"hwyA":21,"combA":19,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Gasoline or E85","vclass":"Special Purpose Vehicle 2WD","co2":344,"fe_score":5,"ghg_score":5,"fuel_cost":2400,"save_spend":-750,"guzzler":false,"mfr_code":"FMX","modified":"Tue Jan 07 00:00:00 EST 2020"},{"id":41470,"model":"Transit Connect Wagon LWB FWD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S8)","cyl":4,"displ":2.0,"eng":"SIDI","turbo":false,"super":false,"start_stop":true,"city":24,"hwy":29,"comb":26,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Special Purpose Vehicle 2WD","co2":344,"fe_score":5,"ghg_score":5,"fuel_cost":2400,"save_spend":-750,"guzzler":false,"mfr_code":"FMX","modified":"Tue Jan 07 00:00:00 EST 2020"},{"id":41468,"model":"Transit Connect Van 2WD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S8)","cyl":4,"displ":2.0,"eng":"SIDI","turbo":false,"super":false,"start_stop":true,"city":24,"hwy":27,"comb":25,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Special Purpose Vehicle 2WD","co2":353,"fe_score":5,"ghg_score":5,"fuel_cost":2500,"save_spend":-1250,"guzzler":false,"mfr_code":"FMX","modified":"Tue Jan 07 00:00:00 EST 2020"},{"id":41469,"model":"Transit Connect Van FFV","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S8)","cyl":4,"displ":2.0,"eng":"SIDI; FFV","turbo":false,"super":false,"start_stop":true,"city":24,"hwy":27,"comb":25,"cityA":18,"hwyA":20,"combA":19,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Gasoline or E85","vclass":"Special Purpose Vehicle 2WD","co2":353,"fe_score":5,"ghg_score":5,"fuel_cost":2500,"save_spend":-1250,"guzzler":false,"mfr_code":"FMX","modified":"Tue Jan 07 00:00:00 EST 2020"},{"id":41474,"model":"Transit Connect USPS","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S6)","cyl":4,"displ":2.5,"eng":"","turbo":false,"super":false,"start_stop":false,"city":20,"hwy":27,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Special Purpose Vehicle 2WD","co2":397,"fe_score":4,"ghg_score":4,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"FMX","modified":"Thu Sep 05 00:00:00 EDT 2019"},{"id":41472,"model":"Transit Connect Van 2WD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S6)","cyl":4,"displ":2.5,"eng":"","turbo":false,"super":false,"start_stop":false,"city":20,"hwy":27,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Special Purpose Vehicle 2WD","co2":397,"fe_score":4,"ghg_score":4,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"FMX","modified":"Tue Jan 07 00:00:00 EST 2020"},{"id":41473,"model":"Transit Connect Wagon LWB FWD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S6)","cyl":4,"displ":2.5,"eng":"","turbo":false,"super":false,"start_stop":false,"city":20,"hwy":26,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Special Purpose Vehicle 2WD","co2":404,"fe_score":4,"ghg_score":4,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"FMX","modified":"Tue Jan 07 00:00:00 EST 2020"}],"vclass":"Special Purpose Vehicle 2WD","segment":"Special purpose","epa_certified":true,"recalls":[{"campaign":"25V442000","component":"BACK OVER PREVENTION:SOFTWARE","mfr":"Ford Motor Company","reported":"2025-06-27","owner_notified":"2025-09-04","units":200237,"summary":"Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX,  Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.","consequence":"A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.","remedy":"Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"25S72","initiated_by":"ODI","variants":[],"severity":"minor"},{"campaign":"25V196000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)","mfr":"Ford Motor Company","reported":"2025-03-28","owner_notified":"2025-04-21","units":152,"summary":"Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636.  The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine.  This may delay engine cooling and result in engine overheating.","consequence":"An engine that overheats increases the risk of a fire.","remedy":"Dealers will update the powertrain control module (PCM) software, free of charge.  Owner notification letters were mailed April 21, 2025.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 25S32.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"25S32","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"22V413000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)","mfr":"Ford Motor Company","reported":"2022-06-10","owner_notified":"2022-10-27","units":2925968,"summary":"Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and  2015-2018 Edge vehicles.  The bushing that attaches the shifter cable to the transmission may degrade or detach.","consequence":"A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.  Additionally, the vehicle may roll after the driver selects the 'Park' position.  Either scenario increases the risk of a crash or injury.","remedy":"Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge.  Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022.  Remedy parts are expected to be available in 4th Quarter 2022.  Owner notification letters were mailed October 27, 2022.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 22S43.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"22S43","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"22V192000","component":"VISIBILITY:WINDSHIELD","mfr":"Ford Motor Company","reported":"2022-03-25","owner_notified":"2022-05-11","units":39720,"summary":"Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles.  The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.","consequence":"During a crash, the windshield may detach from the vehicle, increasing the risk of injury.","remedy":"Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge.  Owner notification letters were mailed on May 11, 2022.  Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"22S20","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V376000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)","mfr":"Ford Motor Company","reported":"2021-05-24","owner_notified":"2021-06-30","units":192080,"summary":"Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines.  The bushing that attaches the shifter cable to the transmission may degrade or detach.","consequence":"A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction.  Additionally, the vehicle may roll after the driver selects the 'Park' position.  Either scenario increases the risk of a crash or injury.","remedy":"Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge.  Owner notification letters were mailed on June 29, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 21S24.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"21S24","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V791000","component":"AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE","mfr":"Ford Motor Company","reported":"2020-12-17","owner_notified":"2021-02-18","units":12,"summary":"Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles.  Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"","consequence":"Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.","remedy":"Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge.  This recall began February 18, 2021.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20C26.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20C26","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V636000","component":"ENGINE AND ENGINE COOLING:COOLING SYSTEM","mfr":"Ford Motor Company","reported":"2020-10-15","owner_notified":"2020-11-10","units":2903,"summary":"Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines.  The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine.  This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.","consequence":"If the engine overheats, it can result in engine damage and increase the risk of a fire.","remedy":"Ford will notify owners, and dealers will update the PCM software, free of charge.  The recall began November 10, 2020.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20S60.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20S60","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"20V550000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION","mfr":"Ford Motor Company","reported":"2020-09-10","owner_notified":"2020-09-23","units":97,"summary":"Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles.  The start/stop accumulator endcap may have missing or loose bolts.","consequence":"Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function.  A transmission fluid leak in the presence of an ignition source may increase the risk of fire.","remedy":"Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge.  The recall began September 23, 2020.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 20S49.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20S49","initiated_by":"MFR","variants":[],"severity":"critical"}],"recall_count":8,"critical_count":3,"park_outside":false,"do_not_drive":false,"score":35,"grade":"F","complaints":{"count":32,"crash":2,"fire":2,"injured":0,"deaths":0,"comps":[["Power Train",10],["Unspecified",5],["Visibility",5],["Service Brakes",4],["Forward Collision Avoidance",3],["Vehicle Speed Control",2]],"by_year":{"2019":1,"2020":4,"2022":6,"2023":3,"2024":6,"2025":7,"2026":5},"excerpts":[["2025-06-23","Power Train","My 8F35 transmission failed at 95,000 miles, a new unit was put in and that transmission failed at about 175,000 miles, a new transmission was not put in for replacement, but was rebuilt by Ford and currently I have 185,000 miles and as I slow down the transmission starts to jerk and I am slammed forward in my seat. Th\u2026"],["2025-03-28","Visibility","The contact owns a 2020 Ford Transit Connect. The contact discovered moisture leaking into the vehicle on the passenger\u00e2\u20ac\u2122s side. The vehicle was taken to several dealers and independent mechanics who were unable to determine the source of the leak. An independent mechanic eventually discovered that the leak was coming\u2026"],["2025-02-06","Service Brakes","The left front wheel locked up. The dealership first replaced the brake line. When that didn\u00e2\u20ac\u2122t repair the problem they said they\u00e2\u20ac\u2122d need to replace the ABS Module. The vehicle has less than 30,000 miles. Online it appears that ABS Module failure is a common problem in Ford vehicles with the 2.0 four cylinder engine \u2026"]]},"investigations":[],"ncap":[{"desc":"WAGON FWD","overall":null,"frontal":null,"side":null,"rollover":4,"rollover_risk":0.179,"seats":null,"fcw":"Standard","ldw":"Optional","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":26,"ncap":null,"complaints":32},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}