{"id":"2020_hyundai_palisade","make":"Hyundai","make_slug":"hyundai","model":"Palisade","model_slug":"palisade","year":2020,"url":"/hyundai/palisade/2020/","pts":["gas"],"configs":[{"id":41388,"model":"Palisade FWD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S8)","cyl":6,"displ":3.8,"eng":"SIDI","turbo":false,"super":false,"start_stop":false,"city":19,"hwy":26,"comb":22,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 2WD","co2":406,"fe_score":4,"ghg_score":4,"fuel_cost":2850,"save_spend":-3000,"guzzler":false,"mfr_code":"HYX","modified":"Wed Jul 24 00:00:00 EDT 2019"},{"id":41290,"model":"Palisade AWD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (S8)","cyl":6,"displ":3.8,"eng":"SIDI","turbo":false,"super":false,"start_stop":false,"city":19,"hwy":24,"comb":21,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Standard Sport Utility Vehicle 4WD","co2":426,"fe_score":4,"ghg_score":4,"fuel_cost":2950,"save_spend":-3500,"guzzler":false,"mfr_code":"HYX","modified":"Wed Jul 24 00:00:00 EDT 2019"}],"vclass":"Standard Sport Utility Vehicle 2WD","segment":"Midsize / large SUV","recalls":[{"campaign":"26V034000","component":"AIR BAGS:SIDE/WINDOW:CURTAIN","mfr":"Hyundai Motor America","reported":"2026-01-22","owner_notified":"2026-06-26","units":568576,"summary":"Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, \"Ejection Mitigation.\"","consequence":"Improper side curtain air bag deployment increases the risk of injury during a crash.","remedy":"Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"292","initiated_by":"OVSC","variants":[],"severity":"high"},{"campaign":"25V607000","component":"SEAT BELTS:FRONT:BUCKLE ASSEMBLY","mfr":"Hyundai Motor America","reported":"2025-09-11","owner_notified":"2026-06-26","units":568580,"summary":"Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.","consequence":"Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.","remedy":"Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283.  Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"283","initiated_by":"ODI","variants":[],"severity":"high"},{"campaign":"22V633000","component":"TRAILER HITCHES","mfr":"Hyundai Motor America","reported":"2022-08-18","owner_notified":"2022-10-13","units":244980,"summary":"Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership.  Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.","consequence":"A fire while parked or driving can increase the risk of injury.","remedy":"Owners are advised to park outside and away from structures until the recall repair is complete.  Dealers will install a new fuse and wire extension kit, as necessary, free of charge.  Owner notification letters were mailed May 18, 2023.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 235.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":true,"do_not_drive":false,"mfr_campaign":"235","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"22V627000","component":"VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR","mfr":"Hyundai Motor America","reported":"2022-08-15","owner_notified":"2022-12-13","units":122949,"summary":"Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles.  The windshield wiper motor may become inoperative, causing the wipers to fail.","consequence":"Windshield wiper failure can reduce visibility, increasing the risk of a crash.","remedy":"Dealers will replace the driver-side windshield wiper arm, free of charge.  Owner notification letters were mailed December 13, 2022.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 233.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"233","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V802000","component":"AIR BAGS:SIDE/WINDOW","mfr":"Hyundai Motor America","reported":"2019-11-07","owner_notified":"2019-12-20","units":11217,"summary":"Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles.  The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.","consequence":"Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.","remedy":"Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge.  The recall began December 20, 2019.  Owners may contact Hyundai customer service at 1-855-371-9460.  Hyundai's number for this recall is 186.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"186","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":5,"critical_count":1,"park_outside":true,"do_not_drive":false,"score":53,"grade":"F","complaints":{"count":529,"crash":13,"fire":7,"injured":16,"deaths":0,"comps":[["Engine",127],["Visibility/Wiper",114],["Unspecified",84],["Suspension",60],["Seat Belts",50],["Electrical System",46]],"by_year":{"2019":14,"2020":102,"2021":54,"2022":43,"2023":56,"2024":50,"2025":119,"2026":91},"excerpts":[["2021-09-13","Visibility/Wiper","Windshield crack appeared near the roof line just to the drivers side of the rear view mirror and traveled immediately ~18 inches diagonally towards the passenger wiper blade. There appears to be a very tiny nick where the crack started, but if something hit the windshield it was so small we never heard it and the crac\u2026"],["2021-09-10","Visibility/Wiper","When driving down the tollway in my city early in the morning, no cars around for at least 200 yards, something small hit my windshield causing a spiderweb crack in the center of windshield. Will have owned the vehicle for 2 weeks as of tomorrow and has less than 3k miles on it."],["2021-09-07","Seat Belts","I have a 2020 hyundai palisade and it only has 9000 miles on it. The driver side seat belt and the second row middle seat belt will not buckle anymore. The driver seat belt start just a few month after i bought the car. The second row middle seat belt issue looks like came with the new car , we did not know because we \u2026"]]},"investigations":[{"action":"PE24021","component":"SEAT BELTS","opened":"2024-08-07","closed":"2025-12-12","campaign":"25V607","subject":"Inadvertent Seat Belt Unlatch","summary":"On August 7, 2024, the O\u00ef\u00ac\u0192ce of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.\u00c2\u00a0 Hyundai subsequently initiated a request for wa"}],"ncap":[{"desc":"SUV AWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.143,"seats":null,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"SUV FWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.159,"seats":null,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":22,"headline":{"range":null,"mpg":22,"ncap":5,"complaints":529},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}