{"id":"2020_jaguar_i_pace","make":"Jaguar","make_slug":"jaguar","model":"I-Pace","model_slug":"i-pace","year":2020,"url":"/jaguar/i-pace/2020/","pts":["bev"],"configs":[{"id":41413,"model":"I-Pace","pt":"bev","drive":"4-Wheel Drive","trany":"Automatic (A1)","cyl":null,"displ":null,"eng":"","turbo":false,"super":false,"start_stop":false,"city":80,"hwy":72,"comb":76,"cityA":0,"hwyA":0,"combA":0,"kwh100":44.3076,"range":234,"range_city":245,"range_hwy":221,"erange":null,"phev_comb":null,"charge240":13.0,"charge240b":0.0,"charger":"","charger_b":"","motor":"147 and 147 kW AC 3-Phase","fuel":"Electricity","vclass":"Small Sport Utility Vehicle 4WD","co2":0,"fe_score":10,"ghg_score":10,"fuel_cost":1000,"save_spend":6250,"guzzler":false,"mfr_code":"JLX","modified":"Tue Mar 24 00:00:00 EDT 2020"}],"vclass":"Small Sport Utility Vehicle 4WD","segment":"Compact SUV","recalls":[{"campaign":"26V067000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY","mfr":"Jaguar Land Rover North America, LLC","reported":"2026-02-05","owner_notified":"","units":2278,"summary":"Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.","consequence":"A high voltage battery that overheats increases the risk of a fire.","remedy":"Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"H570 H571 H572","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"24V183000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY","mfr":"Jaguar Land Rover North America, LLC","reported":"2024-03-07","owner_notified":"2024-06-26","units":258,"summary":"Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.","consequence":"A high-voltage battery that overheats increases the risk of a fire.","remedy":"Dealers will replace the high-voltage battery, free of charge.  Owner notification letters were mailed June 26, 2024.  Owners may contact Jaguar's customer service at 1-800-452-4827.  Jaguar's number for this recall is H484.  These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":true,"do_not_drive":false,"mfr_campaign":"H484","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"24V086000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY","mfr":"Jaguar Land Rover North America, LLC","reported":"2024-02-08","owner_notified":"2024-03-20","units":2,"summary":"Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles.  The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.","consequence":"Electrical arcing increases the risk of a fire.","remedy":"Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge.  Owner notification letters were mailed March 21, 2024.  Owners may contact Jaguar's customer service at 1-800-452-4827.  Jaguar's number for this recall is H468.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"H468","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"24V085000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY","mfr":"Jaguar Land Rover North America, LLC","reported":"2024-02-08","owner_notified":"2024-03-20","units":100,"summary":"Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369.  The high-voltage battery may overheat.","consequence":"A high-voltage battery that overheats increases the risk of a fire.","remedy":"Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed.  The battery energy control module software will be updated by a dealer.  Repairs will be performed free of charge.  Owner notification letters were mailed March 20, 2024.  Owners may contact Jaguar's customer service at 1 -800-452-4827.  Jaguar's number for this recall is H471.  These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":true,"do_not_drive":false,"mfr_campaign":"H471","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"23V709000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY","mfr":"Jaguar Land Rover North America, LLC","reported":"2023-10-19","owner_notified":"2023-12-01","units":501,"summary":"Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369.  The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.","consequence":"The high-voltage battery overheating increases the risk of a fire.","remedy":"Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed.  Dealers will update the battery energy control module software, free of charge.  Owner notification letters were mailed December 11, 2023.  Owners may contact Jaguar customer service at 1-800-452-4827.  Jaguar's number for this recall is H459.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":true,"do_not_drive":false,"mfr_campaign":"H459","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"23V369000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY","mfr":"Jaguar Land Rover North America, LLC","reported":"2023-05-25","owner_notified":"2023-07-18","units":6422,"summary":"Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles.  The high-voltage battery may overheat.","consequence":"The high-voltage battery overheating increases the risk of a fire.","remedy":"Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete.  The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update.  In addition, battery modules will be replaced as necessary.  Repairs will be performed free of charge.  Owner notification letters were mailed July 18, 2023.  Owners may contact Jaguar's customer service at 1-800-452-4827.  Jaguar's number for this recall is H441.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":true,"do_not_drive":false,"mfr_campaign":"H441","initiated_by":"ODI","variants":[],"severity":"critical"},{"campaign":"20V082000","component":"SEATS","mfr":"Jaguar Land Rover North America, LLC","reported":"2020-02-13","owner_notified":"2020-03-25","units":1,"summary":"Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle.  The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.","consequence":"In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.","remedy":"Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge.  The recall began March 25, 2020.  Owners may contact Jaguar customer service at 1-800-452-4827.  Jaguar's number for this recall is H282.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"H282","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"19V351000","component":"SERVICE BRAKES","mfr":"Jaguar Land Rover North America, LLC","reported":"2019-05-09","owner_notified":"2019-06-12","units":3083,"summary":"Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles.  If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, \"Light Vehicle Brake Systems.\"","consequence":"A delay in deceleration, increases the distance needed to stop and the risk of a crash.","remedy":"Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge.  The recall began June 12, 2019.  Owners may contact Jaguar customer service at 1-800-637-6837.  Jaguar's number for this recall is H213.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"H213","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":8,"critical_count":6,"park_outside":true,"do_not_drive":false,"score":35,"grade":"F","complaints":{"count":53,"crash":1,"fire":1,"injured":0,"deaths":0,"comps":[["Electrical System",40],["Unspecified",9],["Fuel/Propulsion System",7],["Engine",7],["Service Brakes",5],["Forward Collision Avoidance",5]],"by_year":{"2021":1,"2022":1,"2023":3,"2024":11,"2025":4,"2026":33},"excerpts":[["2025-12-18","Electrical System","The contact owns a 2020 Jaguar I-Pace. The contact stated that while attempting to start the vehicle, the traction battery fault warning light illuminated. The contact stated that the parking brake light was blinking. In addition, the contact stated that two days prior to the failure, there was a burning odor inside th\u2026"],["2025-12-01","Electrical System","The contact owns a 2020 Jaguar I-Pace. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V369000 (Electrical System); however, the failure persisted, and the battery energy control module had been replaced several times. The contact stated that while starting the vehicle and dri\u2026"],["2025-07-22","Electrical System","I\u00e2\u20ac\u2122ve been getting a High Voltage System Fault on my dash. When I search for this online other users mention a fire risk, but when I brought it in to the Jaguar dealership they claimed they couldn\u00e2\u20ac\u2122t see the error and sent me back home with the car. The dealership doesn\u00e2\u20ac\u2122t seem to be taking this seriously. The error\u2026"]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"}],"ncap":[],"popularity":999,"headline":{"range":234,"mpg":null,"ncap":null,"complaints":53},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}