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A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.","consequence":"A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.","remedy":"Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"25S72","initiated_by":"ODI","variants":[],"severity":"minor"}],"recall_count":1,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":97,"grade":"A","complaints":{"count":3,"crash":0,"fire":0,"injured":0,"deaths":0,"comps":[["Seats",1],["Electrical System",1],["Steering",1],["Unspecified",1]],"by_year":{"2021":1,"2025":1,"2026":1},"excerpts":[["2025-06-13","Steering","My daughter almost killed herself in the car at [XXX]; the steering wheel and wheels got stuck. She's stuck at [XXX] close by [XXX] in the middle of the road, She's already called the mechanic and towing company and his assistant so I can get to work. The car is under my name [XXX] . Car was towed to a mechanic shop. I\u2026"],["2021-09-20","Seats","[XXX] came out to his vehicle and rear seats and seat belts were melted from interior part of the seats. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)."]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"}],"ncap":[{"desc":"4 DR AWD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.109,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"4 DR FWD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.109,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"4 DR FWD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.109,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":"hev"}],"popularity":999,"headline":{"range":null,"mpg":41,"ncap":5,"complaints":3},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}