{"id":"2020_mazda_cx_9","make":"Mazda","make_slug":"mazda","model":"CX-9","model_slug":"cx-9","year":2020,"url":"/mazda/cx-9/2020/","pts":["gas"],"configs":[{"id":42345,"model":"CX-9 2WD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S6)","cyl":4,"displ":2.5,"eng":"SIDI","turbo":true,"super":false,"start_stop":false,"city":22,"hwy":28,"comb":24,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Small Sport Utility Vehicle 2WD","co2":363,"fe_score":5,"ghg_score":5,"fuel_cost":2600,"save_spend":-1750,"guzzler":false,"mfr_code":"TKX","modified":"Fri Apr 17 00:00:00 EDT 2020"},{"id":42349,"model":"CX-9 4WD","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic (S6)","cyl":4,"displ":2.5,"eng":"SIDI","turbo":true,"super":false,"start_stop":false,"city":20,"hwy":26,"comb":23,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Small Sport Utility Vehicle 4WD","co2":391,"fe_score":5,"ghg_score":5,"fuel_cost":2700,"save_spend":-2250,"guzzler":false,"mfr_code":"TKX","modified":"Fri Apr 17 00:00:00 EDT 2020"}],"vclass":"Small Sport Utility Vehicle 2WD","segment":"Compact SUV","recalls":[{"campaign":"21V750000","component":"SEAT BELTS:REAR/OTHER","mfr":"Mazda North American Operations","reported":"2021-09-27","owner_notified":"2021-11-04","units":8648,"summary":"Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats.  The left-side second-row seat may unexpectedly slide forward during a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, \"Seat Belt Assembly Anchorages.\"","consequence":"A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.","remedy":"Dealers will replace the internal parts of the affected second-row seats, free of charge.  Owner notification letters were mailed November 4, 2021.  Owners may contact Mazda customer service at 1-800-222-5500, Option 4.  Mazda's number for this recall is 5221I.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"5221I","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":1,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":92,"grade":"A","complaints":{"count":19,"crash":1,"fire":0,"injured":1,"deaths":0,"comps":[["Engine",5],["Electrical System",4],["Unspecified",3],["Fuel/Propulsion System",3],["Power Train",2],["Forward Collision Avoidance",2]],"by_year":{"2020":1,"2021":3,"2022":2,"2023":2,"2025":5,"2026":6},"excerpts":[["2026-06-30","Air Bags","The contact owned a 2020 Mazda CX-9. The contact stated that while driving approximately 60 MPH, a second vehicle crashed head-on into the front of the vehicle. During the head-on crash, no air bags inside the vehicle deployed. The contact sustained a concussion and right eye injury and later received medical attention\u2026"],["2026-06-19","Fuel/Propulsion System","The mazda Cx-9 is having the same fuel pump issues that was recalled up until 2018 models. The issue with the lean codes and faulty fuel pump continues"],["2026-06-01","Fuel/Propulsion System","Prior to [XXX] The vehicle ran rough and sputter excessively. I took car to local repair shop. Diagnostic equipment determined the fuel injector needed to be replaced. Vehicle ran better but continued to sputter and ride rough on occasion. Prior to [XXX], the vehicle stopped operating properly. The vehicle would not tr\u2026"]]},"investigations":[],"ncap":[{"desc":"SUV AWD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.159,"seats":7,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"SUV FWD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.151,"seats":7,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":31,"headline":{"range":null,"mpg":24,"ncap":5,"complaints":19},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}