{"id":"2020_toyota_avalon","make":"Toyota","make_slug":"toyota","model":"Avalon","model_slug":"avalon","year":2020,"url":"/toyota/avalon/2020/","pts":["hev","gas"],"configs":[{"id":41814,"model":"Avalon Hybrid XLE","pt":"hev","drive":"Front-Wheel Drive","trany":"Automatic (AV-S6)","cyl":4,"displ":2.5,"eng":"SIDI & PFI; Hybrid","turbo":false,"super":false,"start_stop":true,"city":43,"hwy":44,"comb":44,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"245V Ni-MH","fuel":"Regular","vclass":"Midsize Cars","co2":201,"fe_score":9,"ghg_score":9,"fuel_cost":1400,"save_spend":4250,"guzzler":false,"mfr_code":"TYX","modified":"Fri Nov 08 00:00:00 EST 2019"},{"id":41813,"model":"Avalon Hybrid","pt":"hev","drive":"Front-Wheel Drive","trany":"Automatic (AV-S6)","cyl":4,"displ":2.5,"eng":"SIDI & PFI; Hybrid","turbo":false,"super":false,"start_stop":true,"city":43,"hwy":43,"comb":43,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"245V Ni-MH","fuel":"Regular","vclass":"Midsize Cars","co2":203,"fe_score":9,"ghg_score":9,"fuel_cost":1450,"save_spend":4000,"guzzler":false,"mfr_code":"TYX","modified":"Fri Nov 08 00:00:00 EST 2019"},{"id":41811,"model":"Avalon XLE","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S8)","cyl":6,"displ":3.5,"eng":"SIDI & PFI","turbo":false,"super":false,"start_stop":false,"city":22,"hwy":32,"comb":26,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Midsize Cars","co2":341,"fe_score":5,"ghg_score":5,"fuel_cost":2400,"save_spend":-750,"guzzler":false,"mfr_code":"TYX","modified":"Fri Nov 08 00:00:00 EST 2019"},{"id":41812,"model":"Avalon","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S8)","cyl":6,"displ":3.5,"eng":"SIDI & PFI","turbo":false,"super":false,"start_stop":false,"city":22,"hwy":31,"comb":25,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Midsize Cars","co2":354,"fe_score":5,"ghg_score":5,"fuel_cost":2500,"save_spend":-1250,"guzzler":false,"mfr_code":"TYX","modified":"Fri Nov 08 00:00:00 EST 2019"}],"vclass":"Midsize Cars","segment":"Midsize car","epa_certified":true,"recalls":[{"campaign":"23V865000","component":"AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2023-12-20","owner_notified":"2024-10-31","units":999901,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles.  A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.","consequence":"An air bag that does not deploy during a crash increases the risk of injury.","remedy":"Dealers will inspect and replace the sensor as necessary, free of charge.  Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331.  Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"23TA15, 23LA03","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V734000","component":"STEERING:COLUMN","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2020-11-25","owner_notified":"2020-12-18","units":161,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles.  Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"","consequence":"In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.","remedy":"Toyota will notify owners, and dealers will replace the steering column, free of charge.  The recall began December 18, 2020.  Owners may contact Toyota customer service at 1-800-331-4331.  Toyota's number for this recall is 20TB17/20TA17.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20TB17/20TA17","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V682000","component":"FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2020-11-04","owner_notified":"2021-01-21","units":1525742,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles.  The low-pressure fuel pump inside the fuel tank may fail.","consequence":"If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.","remedy":"Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge.  Owners of specific models were notified that remedy parts were available starting January 21, 2021.  Owners of other models will be notified as remedy parts become available.  Remedy parts should be available for all affected vehicles by late March 2021.  Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987.  Note: This recall is an expansion of recall 20V-012.  Toyota's number for this recall is 20TA02.  Lexus' number for this recall is 20LA01.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"20TA02, 20LA01","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"20V064000","component":"ENGINE AND ENGINE COOLING","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2020-02-06","owner_notified":"2020-04-03","units":44191,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and  Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines.  Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.","consequence":"A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.","remedy":"Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge.  The recall began April 3, 2020.  Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987.  Toyota's number for this recall is 20TA04.  Lexus' number for this recall is 20LA02.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"See report","initiated_by":"MFR","variants":["hev"],"severity":"critical"}],"recall_count":4,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":61,"grade":"D","complaints":{"count":10,"crash":1,"fire":0,"injured":0,"deaths":1,"comps":[["Fuel/Propulsion System",5],["Forward Collision Avoidance",3],["Visibility",1],["Service Brakes",1],["Vehicle Speed Control",1],["Steering",1]],"by_year":{"2021":5,"2022":1,"2023":1,"2024":2,"2025":1},"excerpts":[["2025-12-08","Fuel/Propulsion System","A couple of months ago, my car started running a little rough as it would sit in idle mode. When suddenly my check engine light came on. I checked the codes and they seemed to be P0445 Evaporitive emission system leak detected (large leak). And P0441 Evaporative emission system. Incorrect Purge Flow. P0505 Idle control\u2026"],["2024-11-18","Air Bags","To Whom It May Concern, I am filing this complaint to report Right Toyota in Scottsdale, Arizona, and Toyota Motor Corporation for their mishandling of a critical airbag safety recall (23TA15) on my 2020 Toyota Avalon Hybrid. The lack of transparency, misleading information, and failure to provide a remedy has left me \u2026"],["2024-07-15","Steering","TIE ROD LOOSE I heard a clunking noise while turning the steering wheel to the left at very low speeds. Took car in for service Service Mechanic found left outer tie rod end \"with play, loose\" Safety issue: potential loss of steering ability while driving Vehicle has been inspected and repaired - (my cost $1308.94) - i\u2026"]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"}],"ncap":[{"desc":"4 DR FWD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.105,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"4 DR FWD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.105,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":"hev"}],"popularity":999,"headline":{"range":null,"mpg":44,"ncap":5,"complaints":10},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}