{"id":"2021_audi_q5","make":"Audi","make_slug":"audi","model":"Q5","model_slug":"q5","year":2021,"url":"/audi/q5/2021/","pts":["phev","hev"],"configs":[{"id":43424,"model":"Q5","pt":"phev","drive":"All-Wheel Drive","trany":"Automatic (AM-S7)","cyl":4,"displ":2.0,"eng":"SIDI; PHEV","turbo":true,"super":false,"start_stop":true,"city":25,"hwy":29,"comb":27,"cityA":43,"hwyA":64,"combA":50,"kwh100":44.0,"range":null,"range_city":null,"range_hwy":null,"erange":19.0,"phev_comb":37,"charge240":2.4,"charge240b":0.0,"charger":"","charger_b":"","motor":"105kW AC Induction","fuel":"Premium and Electricity","vclass":"Small Sport Utility Vehicle 4WD","co2":166,"fe_score":8,"ghg_score":10,"fuel_cost":2850,"save_spend":750,"guzzler":false,"mfr_code":"VGA","modified":"Fri Mar 25 00:00:00 EDT 2022"},{"id":43276,"model":"Q5","pt":"hev","drive":"All-Wheel Drive","trany":"Automatic (AM-S7)","cyl":4,"displ":2.0,"eng":"SIDI; Mild Hybrid","turbo":true,"super":false,"start_stop":true,"city":23,"hwy":28,"comb":25,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"40V Li-Ion","fuel":"Premium","vclass":"Small Sport Utility Vehicle 4WD","co2":349,"fe_score":5,"ghg_score":5,"fuel_cost":3100,"save_spend":-4250,"guzzler":false,"mfr_code":"VGA","modified":"Mon Apr 26 00:00:00 EDT 2021"},{"id":43647,"model":"Q5 Sportback","pt":"hev","drive":"All-Wheel Drive","trany":"Automatic (AM-S7)","cyl":4,"displ":2.0,"eng":"SIDI; Mild Hybrid","turbo":true,"super":false,"start_stop":true,"city":23,"hwy":28,"comb":25,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"14V Li-Ion","fuel":"Premium","vclass":"Small Sport Utility Vehicle 4WD","co2":349,"fe_score":5,"ghg_score":5,"fuel_cost":3100,"save_spend":-4250,"guzzler":false,"mfr_code":"VGA","modified":"Tue Aug 24 00:00:00 EDT 2021"}],"vclass":"Small Sport Utility Vehicle 4WD","segment":"Compact SUV","epa_certified":true,"recalls":[{"campaign":"25V080000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY","mfr":"Volkswagen Group of America, Inc.","reported":"2025-02-12","owner_notified":"2025-05-01","units":20201,"summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles.  The high-voltage battery may overheat.","consequence":"A high-voltage battery that overheats increases the risk of a fire.","remedy":"Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced.  For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available.  Repairs will be performed free of charge.  This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles.  Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834.  Volkswagen's number for this recall is 93AA.  This recall expands and replaces previous NHTSA recall number 24V898.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"93AA","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"23V842000","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD","mfr":"Volkswagen Group of America, Inc.","reported":"2023-12-13","owner_notified":"2024-03-28","units":93196,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles.  When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.","consequence":"An overheated outlet or charging cable can increase the risk of a fire.","remedy":"Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations.  Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge.  Owner notification letters were mailed on March 28, 2024.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's numbers for this recall are 93U6 and 93U8.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"93U6/93U8","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"22V753000","component":"ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL","mfr":"Volkswagen Group of America, Inc.","reported":"2022-10-07","owner_notified":"2022-11-08","units":76515,"summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles.  The engine connecting rod bearings may become damaged, which can result in engine failure.","consequence":"A damaged engine can result in engine failure and a stall, increasing the risk of a crash.  If the engine failure causes an oil leak, it can increase the risk of a fire.","remedy":"Dealers will inspect and, if necessary, replace an affected engine, free of charge.  Owner notification letters are expected to be mailed December 6, 2022.  Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834.  Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"VW: 13i4, Audi: 13i5","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"22V742000","component":"BACK OVER PREVENTION:DISPLAY FUNCTION","mfr":"Volkswagen Group of America, Inc.","reported":"2022-10-05","owner_notified":"2022-10-25","units":170296,"summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles.  Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, \"Rear Visibility.\"","consequence":"A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.","remedy":"Dealers will update the infotainment unit software, free of charge.  Owner notification letters were mailed October 25, 2022.  Owners may contact Audi's customer service at 1-800-253-2834.  Volkswagen's number for this recall is 91DZ.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"91DZ","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"22V034000","component":"SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY","mfr":"Volkswagen Group of America, Inc.","reported":"2022-01-26","owner_notified":"2022-03-03","units":31058,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles.  The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.","consequence":"Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.","remedy":"Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge.  Owner notification letters were mailed March 3, 2022.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 42L5.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"42L5","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V947000","component":"ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM","mfr":"Volkswagen Group of America, Inc.","reported":"2021-12-08","owner_notified":"2022-01-21","units":288991,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles.  A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.","consequence":"A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.","remedy":"Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge.  Owner notification letters were mailed January 21, 2022.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 90S9.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"90S9","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V606000","component":"SEAT BELTS","mfr":"Volkswagen Group of America, Inc.","reported":"2021-08-05","owner_notified":"2021-08-27","units":45496,"summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"","consequence":"An unsecured child restraint system can increase the risk of injury during a crash.","remedy":"Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge.  Owner notification letters were mailed August 27, 2021.  Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834.  Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"69CR, 69CS","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"21V295000","component":"SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY","mfr":"Volkswagen Group of America, Inc.","reported":"2021-04-26","owner_notified":"2021-06-04","units":40993,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles.  The lock nut on the trailing arm of the rear axle may break due to stress corrosion.","consequence":"A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.","remedy":"Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge.  Owner notification letters were mailed June 4, 2021.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 42L1.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"42L1","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":8,"critical_count":3,"park_outside":false,"do_not_drive":false,"score":35,"grade":"F","complaints":{"count":71,"crash":2,"fire":0,"injured":2,"deaths":0,"comps":[["Electrical System",26],["Engine",17],["Power Train",14],["Forward Collision Avoidance",13],["Unspecified",8],["Fuel/Propulsion System",4]],"by_year":{"2021":21,"2022":12,"2023":5,"2024":7,"2025":13,"2026":13},"excerpts":[["2021-12-04","Service Brakes","I was driving down a slight hill in 1/2 inch of snow at 5MPH and when I tired to gently brake as I descended the hill, the brake pedal had no resistance and went flat to the floor. I had no brakes. I then tried to steer towards the side of the road and the steering wheel completely locked up and I was not able to steer\u2026"],["2021-12-01","Electrical System","The failed component is the gateway module that sits underneath the rear seats below the cup holders. In my case approximately 5 oz of water seeped out of my briefcase via a leaky water bottle and it shut down the gateway module and rendered the car inoperable.. losing all power and engine on the highway at approximate\u2026"],["2021-10-27","Visibility","The contact owns a 2021 Audi Q5. The contact stated while driving 60 MPH and exiting off a ramp, the sunroof exploded without impact causing the shattered glass to enter the vehicle and fall on the driver. The contact stated that no object had struck the vehicle to cause the failure. The contact pulled over to the side\u2026"]]},"investigations":[{"action":"DP22005","component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM","opened":"2023-01-27","closed":"2023-08-07","campaign":"22V063000","subject":"Pedestrian alert sounds","summary":"NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt"}],"ncap":[{"desc":"SUV AWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.164,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"SUV AWD","overall":5,"frontal":5,"side":5,"rollover":4,"rollover_risk":0.164,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"No","esc":"","backup_cam":"","variant":null}],"popularity":97,"headline":{"range":null,"mpg":27,"ncap":5,"complaints":71},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}