{"id":"2021_mazda_cx_9","make":"Mazda","make_slug":"mazda","model":"CX-9","model_slug":"cx-9","year":2021,"url":"/mazda/cx-9/2021/","pts":["gas"],"configs":[{"id":43127,"model":"CX-9 2WD","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (S6)","cyl":4,"displ":2.5,"eng":"SIDI","turbo":true,"super":false,"start_stop":false,"city":22,"hwy":28,"comb":24,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Small Sport Utility Vehicle 2WD","co2":363,"fe_score":5,"ghg_score":5,"fuel_cost":2600,"save_spend":-1750,"guzzler":false,"mfr_code":"TKX","modified":"Fri Jun 11 00:00:00 EDT 2021"},{"id":43135,"model":"CX-9 4WD","pt":"gas","drive":"4-Wheel Drive","trany":"Automatic (S6)","cyl":4,"displ":2.5,"eng":"SIDI","turbo":true,"super":false,"start_stop":false,"city":20,"hwy":26,"comb":23,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Small Sport Utility Vehicle 4WD","co2":391,"fe_score":5,"ghg_score":5,"fuel_cost":2700,"save_spend":-2250,"guzzler":false,"mfr_code":"TKX","modified":"Fri Jun 11 00:00:00 EDT 2021"}],"vclass":"Small Sport Utility Vehicle 2WD","segment":"Compact SUV","recalls":[{"campaign":"21V750000","component":"SEAT BELTS:REAR/OTHER","mfr":"Mazda North American Operations","reported":"2021-09-27","owner_notified":"2021-11-04","units":8648,"summary":"Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats.  The left-side second-row seat may unexpectedly slide forward during a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, \"Seat Belt Assembly Anchorages.\"","consequence":"A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.","remedy":"Dealers will replace the internal parts of the affected second-row seats, free of charge.  Owner notification letters were mailed November 4, 2021.  Owners may contact Mazda customer service at 1-800-222-5500, Option 4.  Mazda's number for this recall is 5221I.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"5221I","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":1,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":92,"grade":"A","complaints":{"count":38,"crash":7,"fire":0,"injured":1,"deaths":0,"comps":[["Engine",20],["Unspecified",6],["Service Brakes",4],["Forward Collision Avoidance",3],["Power Train",3],["Back Over Prevention",2]],"by_year":{"2021":1,"2022":11,"2023":9,"2024":10,"2025":2,"2026":5},"excerpts":[["2024-01-02","Engine","I just purchased this vehicle 2 months ago. Yesterday my oil light came on, I pulled over and checked the oil it was completely low. I had to put a quart of oil in it. After that I did some research and learned this seems to be an issue with some 2021 models the cx9 included. There needs to be a recall on this and Mazd\u2026"],["2023-10-16","Forward Collision Avoidance","I was in a parking lot and came to a stop and placed the car in reverse to back into a parking space. The back-up camera was on and I began to back into the parking space when the car suddenly lurched/jerked forward and accelerated on its own. The car jumped the parking lot median strip and I hit a tree head on. I had \u2026"],["2023-10-04","Forward Collision Avoidance","6/29/2023--Vehicle stopped suddenly with i-ACTIVESENSE system malfunction, Dynamic Stability Control malfunction, Engine malfunction, engine output reduced, Front radar sensor malfunction. Dealer said these faults due to bad battery--replaced battery per Service Manager [XXX] at Lakeland Mazda. 9/10/2023--Incident #2 w\u2026"]]},"investigations":[],"ncap":[{"desc":"SUV AWD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.159,"seats":7,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"SUV FWD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.151,"seats":7,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":31,"headline":{"range":null,"mpg":24,"ncap":5,"complaints":38},"presskit_trims":[],"generated_at":"2026-09-11 05:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}