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2020 Jeep Grand Cherokee

Gas Midsize / large SUV

202720262025202420232022202120202019201820172016
Specs & fuel economyRecallsComplaintsCrash ratings
B
Safety Signal
81 / 100
BSafety Signal · 81 / 100
3Recalls · NHTSA campaigns
236Complaints · owner reports
5★Crash rating · NHTSA overall
21 mpgFuel economy · best combined

The 2020 Jeep Grand Cherokee is sold in the U.S. as a gas midsize or large SUV with 5 EPA-rated configurations. The most efficient version, the Grand Cherokee 2WD, is EPA-rated at 21 mpg combined. NHTSA lists 3 recall campaigns for this model year, which gives it a Safety Signal grade of B. Owners have filed 236 complaints, most often about electrical system. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy (EPA)

ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
Grand Cherokee 2WDGasRWD3.6L 6-cyl192621$2,950
Grand Cherokee 4WDGasAWD3.6L 6-cyl182521$2,950
Grand Cherokee 4WDGasAWD5.7L 8-cyl142217$4,200
Grand Cherokee SRT 4WDGasAWD6.4L 8-cyl131915$5,150
Grand Cherokee Trackhawk 4WDGasAWD6.2L 8-cyl111713$5,950

*EPA estimate at 15,000 miles/year and EPA reference fuel/electricity prices. Source: fueleconomy.gov vehicle records.

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Recalls (3)

Engine And Engine Cooling

high
80,629 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

Fix: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an exp

NHTSA campaign 23V411000 · reported Jun 8, 2023 · Chrysler (FCA US, LLC)

Fuel System, Diesel

high
138,645 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is

NHTSA campaign 22V406000 · reported Jun 9, 2022 · Chrysler (FCA US, LLC)

Back Over Prevention

minor
319,610 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

NHTSA campaign 20V191000 · reported Sep 10, 2020 · Chrysler (FCA US LLC)

NHTSA investigations

Fuel System, Diesel:Delivery:Fuel Pump — High pressure fuel pump failure (open)

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed rec

Opened Mar 17, 2023 · action EA23001

Owner complaints

236 complaints filed

24 involved a crash, 5 a fire, 13 injuries, 0 deaths reported by owners.

Filed by year — 2019: 1 · 2020: 26 · 2021: 21 · 2022: 16 · 2023: 32 · 2024: 34 · 2025: 65 · 2026: 41

Most-cited components

  • Electrical System — 70
  • Unknown Or Other — 63
  • Engine — 50
  • Power Train — 39
  • Air Bags — 17
“CENTER DISPLAY THAT CONTAINS BACKUP CAMERA IMAGES, CLIMATE CONTROL, RADIO, NAVIGATION AND MANY OTHER FUNCTIONS IS INOPERABLE MOST OF THE TIME. THIS PROBLEM RECURS DAILY, AND THE DISPLAY IS INOPERABLE 90+% OF THE TIME. THE ABSENCE OF AN OPERABLE BACKUP CAMERA DISPLAY IS A SIGNIFICANT SAFETY ISSUE. *TR”Jun 17, 2020 · Electrical System · NHTSA owner report
“LEASED MY GRAND CHEROKEE 2020. DROVE THE CAR TWICE. IT WASN'T EVEN 24 HRS SINCE I HAD THE CAR, MY CAR BROKE DOWN THE 2ND TIME I DROVE IT (ON A FRIDAY). I WAS WAITING ON LINE FOR MY SONS GRADUATION. IT WAS A DRIVE THROUGH GRADUATION BECAUSE OF COVID-19. I WAS THE 1ST ON LINE AND HAD 50 CARS BEHIND ME. WHEN I WAS ASKED T…”Jun 16, 2020 · Fuel/Propulsion System · NHTSA owner report
“WAS PULLING INTO SHOP ON NICE SUNNY DAY. I TURNED TAKING A RIGHT OFF ROAD AND SOME LADY SWERVED RIGHT OFF ROAD AND HIT ME DOING 50MPG. THIS CAUSED ME TO GO FORWARD IN VEHICLE AND ACCELERATE AT A HIGH SPEED. I THEN HIT A METAL CARPORT WHICH CRASHED ON MY ROOF. BUSTED SUNROOF, HIT SIDE OF BRICK WALL ON PASSENGER SIDE AND…”Jun 16, 2020 · Air Bags · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

ConfigurationOverallFrontalSideRolloverRollover risk
SUV 4WD★★★★★★★★★☆★★★★★★★★★☆17%
SUV 2WD★★★★☆★★★★☆★★★★★★★★☆☆20%

NHTSA New Car Assessment Program.

Other Grand Cherokee model years

A

2027 Grand Cherokee

0 recalls · 0 complaints

F

2026 Grand Cherokee

6 recalls · 34 complaints

F

2025 Grand Cherokee

5 recalls · 108 complaints

F

2024 Grand Cherokee

18 recalls · 303 complaints

F

2023 Grand Cherokee

23 recalls · 564 complaints

F

2022 Grand Cherokee

24 recalls · 476 complaints

F

2021 Grand Cherokee

16 recalls · 479 complaints

F

2019 Grand Cherokee

7 recalls · 365 complaints

F

2018 Grand Cherokee

10 recalls · 853 complaints

F

2017 Grand Cherokee

5 recalls · 364 complaints

F

2016 Grand Cherokee

8 recalls · 308 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records (ids 41772, 41780, 41781, 41972, 41973). Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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