HomeChryslerPacifica › 2023

2023 Chrysler Pacifica

Plug-in hybrid Gas Minivan

20272026202520242023202220212020201920182017
Specs & fuel economyRecallsComplaintsCrash ratings
F
Safety Signal
35 / 100
FSafety Signal · 35 / 100
14Recalls · 2 critical
192Complaints · owner reports
5★Crash rating · NHTSA overall
30 mpgFuel economy · best combined
⚠️
Active NHTSA advisory: park outside and away from structures until repaired. Check your VIN at nhtsa.gov/recalls and see the recall details below.

The 2023 Chrysler Pacifica is sold in the U.S. as a plug-in hybrid and gas minivan with 3 EPA-rated configurations. The most efficient version, the Pacifica Hybrid, is EPA-rated at 30 mpg combined. NHTSA lists 14 recall campaigns for this model year, 2 rated critical, which gives it a Safety Signal grade of F. Owners have filed 192 complaints, most often about engine. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy (EPA)

ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
Pacifica HybridPlug-in hybridFWD3.6L 6-cyl + 89 kW AC Induction293030 (48 MPGe blended)32 mi electric412 h$2,100
PacificaGasFWD3.6L 6-cyl192822$2,850
Pacifica AWDGasAWD3.6L 6-cyl172520$3,100

*EPA estimate at 15,000 miles/year and EPA reference fuel/electricity prices. Source: fueleconomy.gov vehicle records.

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Recalls (14)

Air Bags

high
141 vehicles

Problem: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.

Risk: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

Fix: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

NHTSA campaign 26V358000 · reported Jun 2, 2026 · Braun Corporation

Back Over Prevention

minor
16 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

NHTSA campaign 26V327000 · reported May 21, 2026 · Chrysler (FCA US, LLC)

Equipment Adaptive/Mobility

high
476 vehicles

Problem: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Fix: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

NHTSA campaign 26V296000 · reported May 11, 2026 · Braun Corporation

Air Bags

high
293,264 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

Fix: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recal

NHTSA campaign 26V189000 · reported Mar 26, 2026 · Chrysler (FCA US, LLC)

Equipment Adaptive/Mobility

high
86 vehicles

Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

NHTSA campaign 25V876000 · reported Dec 17, 2025 · Rollx Vans

Equipment Adaptive/Mobility

high
1,019 vehicles

Problem: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

NHTSA campaign 25V877000 · reported Dec 17, 2025 · Vantage Mobility

Back Over Prevention

high
140 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.

NHTSA campaign 25V388000 · reported Jun 12, 2025 · Chrysler (FCA US, LLC)

Air Bags

high
250,651 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

Fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

NHTSA campaign 25V302000 · reported May 8, 2025 · Chrysler (FCA US, LLC)

Air Bags

high
26 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

NHTSA campaign 24V793000 · reported Oct 24, 2024 · Chrysler (FCA US, LLC)

Back Over Prevention

minor
1,033,433 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

NHTSA campaign 24V436000 · reported Jun 13, 2024 · Chrysler (FCA US, LLC)

Steering

high
38,164 vehicles

Problem: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An air bag that does not deploy in a crash can increase the risk of injury.

Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

NHTSA campaign 24V199000 · reported Mar 14, 2024 · Chrysler (FCA US, LLC) (Stellantis)

Electrical System

critical
Park outside32 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

Risk: A fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.

NHTSA campaign 23V753000 · reported Nov 9, 2023 · Chrysler (FCA US, LLC)

Fuel System, Gasoline

critical
967 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

NHTSA campaign 23V500000 · reported Jul 20, 2023 · Chrysler (FCA US, LLC)

Electrical System

high
67,117 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-80

NHTSA campaign 23V010000 · reported Jan 17, 2023 · Chrysler (FCA US, LLC)

NHTSA investigations

Electrical System:Wiring — Loss of motive power due to an internal wiring connector short. (open)

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an un

Opened Feb 27, 2024 · action RQ24004

Power Train — Transmission fault leading to loss of motive power (closed)

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect

Opened Jul 22, 2022 · closed Mar 27, 2024 · action PE22008

Owner complaints

192 complaints filed

4 involved a crash, 0 a fire, 2 injuries, 0 deaths reported by owners.

Filed by year — 2023: 16 · 2024: 40 · 2025: 76 · 2026: 60

Most-cited components

  • Engine — 65
  • Power Train — 56
  • Electrical System — 55
  • Air Bags — 34
  • Unknown Or Other — 26
“This is a new 2023 Chrysler Pacifica Hybrid, it's only 1k miles and 1 month after the purchase, I experienced a sudden loss of power while driving in the afternoon on 6/20, there was a warning light that beeps and tells me I'm about to loss power. Fortunately I am still half mile away from freeway entrance, and I just …”Jun 21, 2024 · Engine · NHTSA owner report
“I was driving on a busy road and my 2023 Chrysler Pacifica Hybrid told me "stop safely vehicle will shut off soon" and then it shut down in a matter of seconds, leaving my child and me in a dangerous spot. We were stuck in the middle of a busy road with cars whizzing around us and needing to make last minute lane chang…”May 27, 2024 · Power Train · NHTSA owner report
“Engine stalled suddenly putting everyone in car at severe risk. Error "Stop safely Vehicle will shut off soon".”May 13, 2024 · Power Train · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

ConfigurationOverallFrontalSideRolloverRollover risk
PV FWD★★★★★★★★★★★★★★★★★★★☆12%
PV FWD★★★★★★★★★☆★★★★★★★★★☆11%
PV AWDnot rated★★★★★★★★★★not rated12%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning, automatic emergency braking.

Other Pacifica model years

A

2027 Pacifica

1 recalls · 0 complaints

D

2026 Pacifica

5 recalls · 11 complaints

F

2025 Pacifica

10 recalls · 28 complaints

F

2024 Pacifica

11 recalls · 67 complaints

F

2022 Pacifica

10 recalls · 321 complaints

F

2021 Pacifica

8 recalls · 391 complaints

F

2020 Pacifica

7 recalls · 226 complaints

F

2019 Pacifica

9 recalls · 354 complaints

F

2018 Pacifica

16 recalls · 1,086 complaints

F

2017 Pacifica

17 recalls · 1,593 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records (ids 46249, 46372, 46292). Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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