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2016 Chrysler Town and Country

Gas
Minivan - 2WD
2 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
55 / 100 from the NHTSA recall record
Recalls1 critical5
Complaintsowner reports to NHTSA523
Crash ratingNHTSA overall4★
Fuel economybest combined, EPA20 mpg
2016

The 2016 Chrysler Town and Country is sold in the U.S. as a gas minivan with 2 EPA-rated configurations. The most efficient version, the Town and Country, is EPA-rated at 20 mpg combined. NHTSA lists 5 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of F. Owners have filed 523 complaints, most often about the power train. NHTSA crash-tested it at 4 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
Town and CountryGasFWD3.6L 6-cyl172520$3,100
Town and CountryGasFWD3.6L 6-cyl172520$3,100

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 36412, 36488.

Factory warranty running out?

The 2016 Chrysler Town and Country is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (5)

Source: NHTSA recall database
!critical

Equipment

T82
61,791 vehicles
ProblemChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/201RiskIf the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.FixChrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA campaign 17V824000reported Dec 21, 2017Chrysler (FCA US LLC)
▲high

Power Train

S44
26,298 vehicles
ProblemChrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.RiskIf the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.FixChrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
NHTSA campaign 16V461000reported Jun 24, 2016Chrysler (FCA US LLC)
●moderate

Seats

S37
99 vehicles
ProblemChrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.RiskIf the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.FixChrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
NHTSA campaign 16V300000reported May 16, 2016Chrysler (FCA US LLC)
▲high

Visibility

S02
184 vehicles
ProblemFCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."RiskIf the windshield dislodges during a crash, there is an increased risk of occupant injury.FixChrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
NHTSA campaign 16V044000reported Jan 28, 2016Chrysler (FCA US LLC)
▲high

Latches/Locks/Linkages

R53
1,625 vehicles
ProblemChrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.RiskIf the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.FixChrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.
NHTSA campaign 15V595000reported Sep 24, 2015Chrysler (FCA US LLC)

NHTSA defect investigations

Latches/Locks/Linkages:Doors:Lock — Sliding Doors Inoperative closed

The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or electronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.O

Opened Jul 9, 2021 · closed Jul 22, 2022 · action PE21016

Seats:Front Assembly:Head Restraint — Active Head Rest Inadvertent Deployment closed

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of

Opened Sep 9, 2019 · closed Feb 25, 2026 · action PE19014

Owner complaints

Source: NHTSA complaint database
523complaints filed

12 involved a crash · 1 a fire · 9 injuries · 0 deaths reported

Filed per year: 2016: 12 · 2017: 12 · 2018: 27 · 2019: 93 · 2020: 113 · 2021: 84 · 2022: 56 · 2023: 43 · 2024: 38 · 2025: 34 · 2026: 11

Most-cited components

Power Train188
Unspecified110
Electrical System107
Structure76
Engine67
Seats22

What owners describe

“Transmission pump has faulted and no longer works. Has caused damage to the transmission. A private mechanic (not dealership) has confirmed this. Vehicle has 75k miles on it. No warning lamps. When the pump went out it cause erratic acceleration and poor take off from a stop. There is a previous recall for this year of…”Aug 16, 2021 · Power Train · NHTSA owner report
“The driver side sliding door is stuck in the locked position and will not unlock using the key fob, the door locks on the front doors, the manual door lock on the door itself, or by pulling on the handle to open the door. This door will not open at all and is a very dangerous safety hazard if we were to be involved in …”Aug 13, 2021 · Structure · NHTSA owner report
“On August 13, 2021, while driving at about 60 miles per hour, the vehicle lost power and power steering. Air conditioning continued to work. I was able to coast, move over to the right lane, place the transmission into neutral and restart the engine. I then placed the transmission back into drive, increased my speed an…”Aug 13, 2021 · Steering · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
VAN FWD★★★★☆★★★★☆★★★★★★★★★☆16%

NHTSA New Car Assessment Program.

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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