2020 Honda CR-V vs 2020 Toyota Highlander

On the public data alone the Highlander edges it 4–1.

2020 Honda CR-V

The 2020 Honda CR-V is sold in the U.S. as a hybrid and gas compact SUV with 3 EPA-rated configurations. The most efficient version, the CR-V Hybrid AWD, is EPA…

2020 Toyota Highlander

The 2020 Toyota Highlander is sold in the U.S. as a hybrid and gas compact SUV with 6 EPA-rated configurations. The most efficient version, the Highlander Hybri…

	2020 Honda CR-V	2020 Toyota Highlander
Segment	Compact SUV	Compact SUV
Powertrains	Hybrid, Gas	Hybrid, Gas
Best combined mpg	38	36
Safety Signal	35	65
NHTSA recalls	9	5
Critical recalls	1	0
Owner complaints	428	320
NHTSA overall stars	5	5

Green cells mark the better value on that row. Complaint counts scale with sales volume; treat them as a pattern signal, not a verdict. Sources: EPA, NHTSA.

Recalls at a glance

Source: NHTSA

CR-V

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Air Bags

Refer to Comments

98,892 vehicles

ProblemHonda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.RiskAir bags that deploy unintentionally during a crash increase the risk of injury.FixDealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

NHTSA campaign 26V332000reported May 21, 2026Honda (American Honda Motor Co.)

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Air Bags

XHP, VHQ

750,114 vehicles

ProblemHonda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.RiskAn air bag that deploys unintentionally during a crash can increase the risk of injury.FixDealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

NHTSA campaign 24V064000reported Feb 1, 2024Honda (American Honda Motor Co.)

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Fuel System, Gasoline

KGC, KGD

2,490,460 vehicles

ProblemHonda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.RiskFuel pump failure can cause an engine stall while driving, increasing the risk of a crash.FixDealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

NHTSA campaign 23V858000reported Dec 18, 2023Honda (American Honda Motor Co.)

Highlander

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Air Bags

23TA15, 23LA03

999,901 vehicles

ProblemToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.RiskAn air bag that does not deploy during a crash increases the risk of injury.FixDealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

NHTSA campaign 23V865000reported Dec 20, 2023Toyota Motor Engineering & Manufacturing

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Structure

23TB12 / 23TA12

750,795 vehicles

ProblemToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.RiskA detached front bumper cover can become a road hazard, increasing the risk of a crash.FixDealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

NHTSA campaign 23V720000reported Oct 26, 2023Toyota Motor Engineering & Manufacturing

○minor

Electronic Stability Control (Esc)

22TA03, 22LA01

458,110 vehiclesHybrid only

ProblemToyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."RiskDriving with a deactivated stability control system increases the risk of a crash.FixDealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.

NHTSA campaign 22V239000reported Apr 13, 2022Toyota Motor Engineering & Manufacturing