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2020 Dodge Journey

Gas

Small Sport Utility Vehicle 2WD
1 EPA-rated configurations
Data refreshed 2026-09-11

Safety Signal

92 / 100 from the NHTSA recall record

RecallsNHTSA campaigns1

Complaintsowner reports to NHTSA64

Crash ratingNHTSA overall4★

Fuel economybest combined, EPA21 mpg

2020 2019 2018 2017 2016

The 2020 Dodge Journey is sold in the U.S. as a gas compact SUV. The most efficient version, the Journey, is EPA-rated at 21 mpg combined. NHTSA lists 1 recall campaign for this model year, which gives it a Safety Signal grade of A. Owners have filed 64 complaints, most often about the electrical system. NHTSA crash-tested it at 4 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov

Configuration	Powertrain	Drive	Engine / motor	City	Hwy	Comb	Annual fuel*
Journey	Gas	FWD	2.4L 4-cyl	19	25	21	$2,950

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 42442.

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Recalls (1)

Source: NHTSA recall database

▲high

Back Over Prevention

59C

219,577 vehicles

ProblemChrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.RiskA rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.FixDealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

NHTSA campaign 25V552000reported Aug 26, 2025Chrysler (FCA US, LLC)

NHTSA defect investigations

Latches/Locks/Linkages — Vehicle entrapment open

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to

Opened Aug 1, 2024 · action EA24003

Back Over Prevention: Sensing System: Camera — Back up camera failure closed

On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles.Â Complainants reported experiencing black screens, upside down images, flashing images, or blurred images. Â A back up camera that does not display correctly increases the likelihood of a crash or injury. Analysis of warranty data provided in response to ODIâ€™s information request letter demonstrated a pattern of elevated warranty claims in subject vehicles built in calendar years (CY) 2019 and 2020.Â The rate of camera related warranty repairs for models bui

Opened Feb 27, 2024 · closed Sep 26, 2025 · action PE24006

Owner complaints

Source: NHTSA complaint database

64complaints filed

1 involved a crash · 1 a fire · 1 injuries · 0 deaths reported

Filed per year: 2021: 4 · 2022: 1 · 2023: 6 · 2024: 13 · 2025: 21 · 2026: 19

Most-cited components

Unspecified19

Electrical System19

Back Over Prevention13

Engine8

Exterior Lighting5

Service Brakes3

What owners describe

“My backup camera has a black screen when it was working it was poor quality even if it was clean, the sensors for backing up have failed! Warning message comes on on the dash but the fuses and all have been checked big safety issue living where there many children have to park on side of road because can see backing up”Apr 24, 2025 · Back Over Prevention · NHTSA owner report

“The contact owns a 2020 Dodge Journey. The contact stated that while his wife was driving 50 MPH, the check engine, Service Park Assist, and the TPMS warning lights were illuminated. The contactâ€™s wife immediately pulled over to the side of the road to restart the vehicle; however, while attempting to depress the bra…”Apr 16, 2025 · Service Brakes, Hydraulic · NHTSA owner report

“The thermostat and housing failed at 57,000 miles, less than 5 years of owning the vehicle. Not available for inspection as it is being replaced as I'm typing this. The problem was reproduced by the shop who is repairing the thermostat. There were no warnings or messages, the car started overheating severely one day an…”Apr 2, 2025 · Engine · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

Configuration	Overall	Frontal	Side	Rollover	Rollover risk
SUV FWD	★★★★☆	★★★★☆	★★★★★	★★★★☆	18%

NHTSA New Car Assessment Program.

Other Journey model years

2019 Dodge Journey

1 recalls · 100 complaints

2018 Dodge Journey

6 recalls · 232 complaints

2017 Dodge Journey

2 recalls · 197 complaints

2016 Dodge Journey

4 recalls · 386 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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