HomeFordMustang Mach-E › 2024

2024 Ford Mustang Mach-E

Electric Compact SUV

202620252024202320222021
Specs & fuel economyRecallsComplaintsCrash ratings
D
Safety Signal
68 / 100
DSafety Signal · 68 / 100
4Recalls · NHTSA campaigns
43Complaints · owner reports
5★Crash rating · NHTSA overall
320 miEV range · best configuration

The 2024 Ford Mustang Mach-E is sold in the U.S. as a electric compact SUV with 6 EPA-rated configurations. Its longest-range version, the Mustang Mach-E RWD Extended, is EPA-rated at 320 miles with 106 MPGe combined efficiency. NHTSA lists 4 recall campaigns for this model year, which gives it a Safety Signal grade of D. Owners have filed 43 complaints, most often about electrical system. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy (EPA)

ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
Mustang Mach-E RWD ExtendedElectricRWD216 kW AC PMSM111100106 MPGe320 mi31.810.1 h$700
Mustang Mach-E RWDElectricRWD197 kW AC PMSM10698102 MPGe250 mi32.97.1 h$750
Mustang Mach-E AWD ExtendedElectricAWD78 and 210 kW AC PMSM1039499 MPGe300 mi34.210 h$750
Mustang Mach-E AWDElectricAWD198 and 198 kW AC PMSM958891 MPGe230 mi36.97.5 h$850
Mustang Mach-E GTElectricAWD210 and 210 kW AC PMSM958590 MPGe280 mi37.49.9 h$850
Mustang Mach-E RallyElectricAWD210 and 210 kW AC PMSM908186 MPGe265 mi39.410.2 h$900

*EPA estimate at 15,000 miles/year and EPA reference fuel/electricity prices. Source: fueleconomy.gov vehicle records.

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Recalls (4)

Structure

high
86,543 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

Risk: Detached trim pieces can create a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed September 10, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

NHTSA campaign 26V487000 · reported Jul 28, 2026 · Ford Motor Company

Power Train

high
272,645 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk: A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.

Fix: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.

NHTSA campaign 25V863000 · reported Dec 12, 2025 · Ford Motor Company

Latches/Locks/Linkages

high
197,432 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.

Fix: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

NHTSA campaign 25V404000 · reported Jun 13, 2025 · Ford Motor Company

Visibility

high
86,852 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

Risk: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.

Fix: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.

NHTSA campaign 24V594000 · reported Aug 9, 2024 · Ford Motor Company

NHTSA investigations

Electrical System:Adas — Collisions Involving Ford BlueCruise (open)

On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate

Opened Jan 17, 2025 · action EA25001

Electrical System:Adas — Collisions Involving Ford BlueCruise (closed)

On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate

Opened Apr 25, 2024 · closed Jan 17, 2025 · action PE24012

Owner complaints

43 complaints filed

3 involved a crash, 0 a fire, 0 injuries, 0 deaths reported by owners.

Filed by year — 2024: 7 · 2025: 24 · 2026: 12

Most-cited components

  • Electrical System — 28
  • Unknown Or Other — 12
  • Power Train — 8
  • Service Brakes — 7
  • Fuel/Propulsion System — 6
“Purchased new 2024 Ford Mach E on 03/31/25. Had 15 miles when purchased. On 04/10/25 at 185 miles on odometer, car experienced 2 malfunctions, Powertrain and High Voltage. This placed the car at alternating restricted speed of 5-12 mph on a highway. Towed vehicle to dealership same day as unsafe to drive. On 04/18/25, …”Apr 19, 2025 · Power Train · NHTSA owner report
“The HVBJB failed on my 2024 Ford Mustang Mach-e. I first noticed a dashboard warning regarding a powertrain malfunction when I tried to start the car about a half-hour after we returned home from an approximately 170-mile drive five days ago. The warning said it was a powertrain malfunction and to get service soon. The…”Apr 18, 2025 · Electrical System · NHTSA owner report
“What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and powertrain system both failed. The vehicle went into limp mode, showing alerts for “Powertrain Malfunction / Reduced Powerâ€� and a “High-Voltage Battery Warning.â€� The vehicle is …”Apr 1, 2025 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWD★★★★★★★★★☆★★★★★★★★★★9%
SUV RWD★★★★★★★★★☆★★★★★★★★★★10%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning, automatic emergency braking.

Other Mustang Mach-E model years

B

2026 Mustang Mach-E

2 recalls · 1 complaints

F

2025 Mustang Mach-E

6 recalls · 12 complaints

D

2023 Mustang Mach-E

5 recalls · 120 complaints

F

2022 Mustang Mach-E

9 recalls · 135 complaints

F

2021 Mustang Mach-E

13 recalls · 343 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records (ids 47823, 47822, 47825, 47824, 47826, 47827). Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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