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2020 Jaguar I-Pace

Electric Compact SUV

20242023202120202019
Specs & fuel economyRecallsComplaintsCrash ratings
F
Safety Signal
35 / 100
FSafety Signal · 35 / 100
8Recalls · 6 critical
53Complaints · owner reports
Crash rating · NHTSA overall
234 miEV range · best configuration
⚠️
Active NHTSA advisory: park outside and away from structures until repaired. Check your VIN at nhtsa.gov/recalls and see the recall details below.

The 2020 Jaguar I-Pace is sold in the U.S. as a electric compact SUV. Its longest-range version, the I-Pace, is EPA-rated at 234 miles with 76 MPGe combined efficiency. NHTSA lists 8 recall campaigns for this model year, 6 rated critical, which gives it a Safety Signal grade of F. Owners have filed 53 complaints, most often about electrical system.

Specs & fuel economy (EPA)

ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
I-PaceElectric4WD147 and 147 kW AC 3-Phase807276 MPGe234 mi44.313 h$1,000

*EPA estimate at 15,000 miles/year and EPA reference fuel/electricity prices. Source: fueleconomy.gov vehicle records.

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The 2020 Jaguar I-Pace is in the years where high-voltage electronics and module repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (8)

Electrical System

critical
2,278 vehicles

Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.

Risk: A high voltage battery that overheats increases the risk of a fire.

Fix: Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will

NHTSA campaign 26V067000 · reported Feb 5, 2026 · Jaguar Land Rover North America, LLC

Electrical System

critical
Park outside258 vehicles

Problem: Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.

Risk: A high-voltage battery that overheats increases the risk of a fire.

Fix: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.

NHTSA campaign 24V183000 · reported Mar 7, 2024 · Jaguar Land Rover North America, LLC

Electrical System

critical
2 vehicles

Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.

Risk: Electrical arcing increases the risk of a fire.

Fix: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.

NHTSA campaign 24V086000 · reported Feb 8, 2024 · Jaguar Land Rover North America, LLC

Electrical System

critical
Park outside100 vehicles

Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.

Risk: A high-voltage battery that overheats increases the risk of a fire.

Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for t

NHTSA campaign 24V085000 · reported Feb 8, 2024 · Jaguar Land Rover North America, LLC

Electrical System

critical
Park outside501 vehicles

Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.

Risk: The high-voltage battery overheating increases the risk of a fire.

Fix: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.

NHTSA campaign 23V709000 · reported Oct 19, 2023 · Jaguar Land Rover North America, LLC

Electrical System

critical
Park outside6,422 vehicles

Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

Risk: The high-voltage battery overheating increases the risk of a fire.

Fix: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

NHTSA campaign 23V369000 · reported May 25, 2023 · Jaguar Land Rover North America, LLC

Seats

high
1 vehicles

Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.

Risk: In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.

Fix: Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.

NHTSA campaign 20V082000 · reported Feb 13, 2020 · Jaguar Land Rover North America, LLC

Service Brakes

high
3,083 vehicles

Problem: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.

Fix: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.

NHTSA campaign 19V351000 · reported May 9, 2019 · Jaguar Land Rover North America, LLC

NHTSA investigations

Electrical System:Propulsion System — Pedestrian alert sounds (closed)

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt

Opened Jan 27, 2023 · closed Aug 7, 2023 · action DP22005

Owner complaints

53 complaints filed

1 involved a crash, 1 a fire, 0 injuries, 0 deaths reported by owners.

Filed by year — 2021: 1 · 2022: 1 · 2023: 3 · 2024: 11 · 2025: 4 · 2026: 33

Most-cited components

  • Electrical System — 40
  • Unknown Or Other — 9
  • Fuel/Propulsion System — 7
  • Engine — 7
  • Service Brakes — 5
“Several battery cells have failed and have required replacement on at least 3 occasions in this vehicle. I believe there is a fire risk and that the affected vin range of recall H484 was too narrow. Please consider widening the range of the recall to include the batch used in this vehicle as they are clearly defective …”Aug 16, 2024 · Fuel/Propulsion System · NHTSA owner report
“I noticed a strong mildew smell in car. So I searched around car to see where smell was coming from noticed foggy moisture on windshield along with water drips. So I did some more searching and noticed front and back floor mats were wet. I pulled them up and carpet underneath was also wet. I took car to dealer in May 2…”Aug 5, 2024 · Electrical System · NHTSA owner report
“I own a 2020 Jaguar I-Pace. Last year H441 software update had been installed on my car as per NHTSA guidelines. To reach of the right car started giving me trouble. I was getting loud fan noise. A few days later I got a traction battery fault notification.Since then, the car has not been charging more than 72%. I gave…”Jul 12, 2024 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

NHTSA has not published 5-Star crash ratings for this model year.

Other I-Pace model years

B

2024 I-Pace

2 recalls · 21 complaints

D

2023 I-Pace

3 recalls · 2 complaints

F

2021 I-Pace

6 recalls · 1 complaints

F

2019 I-Pace

8 recalls · 148 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records (ids 41413). Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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