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2023 Mercedes-Benz GLC-Class

Hybrid Gas Compact SUV

202720262025202420232022202120202019201820172016
Specs & fuel economyRecallsComplaintsCrash ratings
F
Safety Signal
35 / 100
FSafety Signal · 35 / 100
12Recalls · 4 critical
64Complaints · owner reports
Crash rating · NHTSA overall
28 mpgFuel economy · best combined

The 2023 Mercedes-Benz GLC-Class is sold in the U.S. as a hybrid and gas compact SUV with 4 EPA-rated configurations. The most efficient version, the GLC300, is EPA-rated at 28 mpg combined. NHTSA lists 12 recall campaigns for this model year, 4 rated critical, which gives it a Safety Signal grade of F. Owners have filed 64 complaints, most often about electrical system.

Specs & fuel economy (EPA)

ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
GLC300HybridRWD2.0L 4-cyl turbo + 48V Li-Ion253228$2,750
GLC300 4maticHybridAWD2.0L 4-cyl turbo + 48V Li-Ion233126$3,000
GLC300 4matic CoupeGasAWD2.0L 4-cyl turbo202622$3,500
AMG GLC43 4matic CoupeGasAWD3.0L 6-cyl turbo172420$3,900

*EPA estimate at 15,000 miles/year and EPA reference fuel/electricity prices. Source: fueleconomy.gov vehicle records.

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Recalls (12)

Latches/Locks/Linkages

high
310,667 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Risk: A vehicle rollaway increases the risk of a crash or injury.

Fix: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

NHTSA campaign 26V481000 · reported Jul 24, 2026 · Mercedes-Benz USA, LLC

Steering

high
3,749 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

Risk: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

Fix: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign 25V533000 · reported Aug 20, 2025 · Mercedes-Benz USA, LLC

Exterior Lighting

high
127 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The headlights are missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Improperly adjusted headlights can reduce visibility, increasing the risk of a crash.

Fix: Dealers will inspect the headlights for sealing caps and install caps as necessary, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060005.

NHTSA campaign 25V365000 · reported Jun 11, 2025 · Mercedes-Benz USA, LLC

Structure

high
92,851 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

Risk: In the event of a crash, insufficient impact protection can increase the risk of injury.

Fix: Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign 25V379000 · reported Jun 6, 2025 · Mercedes-Benz USA, LLC

Electrical System

critical
443 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Fix: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

NHTSA campaign 25V255000 · reported May 12, 2025 · Mercedes-Benz USA, LLC

Seats

high
7 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The driver's and front passenger seat rail may have been incorrectly attached to the vehicle body.

Risk: An incorrectly attached seat may not properly restrain the driver during a crash, increasing the risk of injury.

Fix: Dealers will inspect the bolt connection and tighten the bolts between the driver and front passenger seat rail and the vehicle body, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign 24V808000 · reported Oct 25, 2024 · Mercedes-Benz USA, LLC

Structure

critical
7 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 4MATIC vehicles. Certain dashboard area bolts may have been insufficiently tightened, potentially causing improper air bag deployment or parts separation during a crash. In addition, the 12-Volt electric auxiliary heater connections may be loose, possibly causing the electrical wiring to overheat.

Risk: An improper air bag deployment increases the risk of injury in a crash. Overheated wiring can increase the risk of a fire.

Fix: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were August 23, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.

NHTSA campaign 24V520000 · reported Jul 8, 2024 · Mercedes-Benz USA, LLC

Electrical System

critical
31,848 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Fix: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

NHTSA campaign 24V115000 · reported Feb 16, 2024 · Mercedes-Benz USA, LLC

Fuel System, Gasoline

high
79,676 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

NHTSA campaign 23V880000 · reported Dec 21, 2023 · Mercedes-Benz USA, LLC

Fuel System, Gasoline

critical
7 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.

Risk: An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.

Fix: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA campaign 23V878000 · reported Dec 21, 2023 · Mercedes-Benz USA, LLC

Trailer Hitches

high
12,118 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.

Risk: A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.

Fix: Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.

NHTSA campaign 23V629000 · reported Sep 11, 2023 · Mercedes-Benz USA, LLC

Fuel System, Gasoline

high
143,551 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

NHTSA campaign 23V445000 · reported Jun 26, 2023 · Mercedes-Benz USA, LLC

NHTSA investigations

Power Train — Malfunction Indicator Light / No-Start (closed)

In a letter dated July 2, 2023, Aldelberto A. Cordova (the petitioner) submitted a petition requesting that NHTSA initiate an investigation of an alleged defect within the “ISG 48-volt on-board electrical system,� which resulted in warning light illumination as well as an inability to start the vehicle in a 2023 Mercedes-Benz GLC300. ODI reviewed the petition, complaint data in NHTSA's databases and information gathered from an Information Request (IR) letter sent to Mercedes-Benz. Examination of this information indicates that the subject component listed in the petition is not capable of causing the a loss of motive power. The alleged defect cited in the petition was caused by a softwa

Opened Jul 25, 2023 · closed May 20, 2024 · action DP23003

Owner complaints

64 complaints filed

2 involved a crash, 0 a fire, 4 injuries, 1 deaths reported by owners.

Filed by year — 2023: 25 · 2024: 23 · 2025: 7 · 2026: 9

Most-cited components

  • Electrical System — 30
  • Engine — 15
  • Unknown Or Other — 12
  • Exterior Lighting — 10
  • Forward Collision Avoidance — 9
“The contact owns a 2023 Mercedes-Benz GLC 300 4MATIC. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the brake pedal felt as if it had released, and the vehicle failed to stop as needed. The contact stated that the failure was a recurring failure. The dealer was c…”Jul 24, 2026 · Service Brakes, Hydraulic · NHTSA owner report
“My 2023 GLC300 suffered a severe, unprovoked emergency brake deployment in traffic, nearly causing a pileup. on [XXX]. The car has only 14,500 miles and has a chronic history of dangerous, unprovoked Active Brake Assist deployments. It broke down twice in its first month of ownership for other reasons, slammed on the b…”Jul 1, 2026 · Forward Collision Avoidance · NHTSA owner report
“I purchased a new Mercedes Benz GLC300 2023. Last month, my friend and I were driving on I75 in Florida when we heard what sounded like a loud boom or gunshot. We quickly discovered that my sunroof had exploded. The sunroof was closed, and fortunately so was the sunshade, as large pieces of glass flew off the roof and …”Apr 27, 2026 · Unknown Or Other · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

NHTSA has not published 5-Star crash ratings for this model year.

Other GLC-Class model years

A

2027 GLC-Class

0 recalls · 0 complaints

C

2026 GLC-Class

3 recalls · 6 complaints

D

2025 GLC-Class

4 recalls · 46 complaints

F

2024 GLC-Class

8 recalls · 31 complaints

B

2022 GLC-Class

2 recalls · 62 complaints

F

2021 GLC-Class

9 recalls · 72 complaints

F

2020 GLC-Class

20 recalls · 80 complaints

F

2019 GLC-Class

14 recalls · 68 complaints

F

2018 GLC-Class

15 recalls · 98 complaints

F

2017 GLC-Class

12 recalls · 102 complaints

F

2016 GLC-Class

12 recalls · 133 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records (ids 47516, 47518, 45979, 46152). Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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