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2020 Audi Q5

Plug-in hybridGas
Small Sport Utility Vehicle 4WD
2 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
45 / 100 from the NHTSA recall record
Recalls1 critical6
Complaintsowner reports to NHTSA25
Crash ratingNHTSA overall5★
Fuel economybest combined, EPA27 mpg
20262025202420232022202120202019201820172016

The 2020 Audi Q5 is sold in the U.S. as a plug-in hybrid and gas compact SUV with 2 EPA-rated configurations. The most efficient version, the Q5, is EPA-rated at 27 mpg combined. NHTSA lists 6 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of F. Owners have filed 25 complaints, most often about the electrical system. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
Q5Plug-in hybridAWD2.0L 4-cyl turbo + 105kW AC Induction252927 (38 MPGe blended)20 mi electric522.4 h$2,850
Q5GasAWD2.0L 4-cyl turbo222824———$3,250

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 42448, 42102.

Factory warranty running out?

The 2020 Audi Q5 is in the years where high-voltage electronics and module repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (6)

Source: NHTSA recall database
!critical

Electrical System

93U6/93U8
93,196 vehicles
ProblemVolkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.RiskAn overheated outlet or charging cable can increase the risk of a fire.FixOwners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
NHTSA campaign 23V842000reported Dec 13, 2023Volkswagen Group of America, Inc.
▲high

Suspension

42L5
31,058 vehicles
ProblemVolkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.RiskRear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.FixDealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
NHTSA campaign 22V034000reported Jan 26, 2022Volkswagen Group of America, Inc.
▲high

Electrical System

90S9
288,991 vehicles
ProblemVolkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.RiskA gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.FixDealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
NHTSA campaign 21V947000reported Dec 8, 2021Volkswagen Group of America, Inc.
▲high

Suspension

42L1
40,993 vehicles
ProblemVolkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.RiskA broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.FixDealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
NHTSA campaign 21V295000reported Apr 26, 2021Volkswagen Group of America, Inc.
▲high

Seats

72L1, 72K8, 72K9
5,376 vehicles
ProblemVolkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.RiskIn the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.FixVolkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
NHTSA campaign 20V505000reported Aug 26, 2020Volkswagen Group of America, Inc.
▲high

Structure

66K8
174,278 vehicles
ProblemVolkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.RiskThe detached trim may become a road hazard, increasing the risk of crash.FixAudi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
NHTSA campaign 19V737000reported Oct 16, 2019Volkswagen Group of America, Inc.

NHTSA defect investigations

Electrical System:Propulsion System — Pedestrian alert sounds closed

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matt

Opened Jan 27, 2023 · closed Aug 7, 2023 · action DP22005

Owner complaints

Source: NHTSA complaint database
25complaints filed

3 involved a crash · 1 a fire · 3 injuries · 0 deaths reported

Filed per year: 2020: 3 · 2021: 2 · 2022: 5 · 2023: 4 · 2024: 3 · 2025: 5 · 2026: 3

Most-cited components

Electrical System8
Unspecified5
Engine4
Forward Collision Avoidance4
Seat Belts3
Steering3

What owners describe

“On September 2, 2026, I purchased a used 2020 Audi Q5 with disclosed Lemon Law Buyback title branding. Approximately two hours after taking delivery, the vehicle began exhibiting a pronounced vibration/judder in the drivetrain when turning the steering wheel at low speed, approximately 1-5 mph. Initially occurring only…”Sep 4, 2026 · Power Train · NHTSA owner report
“Electrical system failure due to water in the spare tire & battery well, purchased key fob, 2 auto batteries unable to program fob due to non compatible 1st battery, info display contact dealer, had the water extracted, there were no prior indicators of an upcoming issue until the morning of May 22,2026 when my vehicle…”Aug 21, 2026 · Electrical System · NHTSA owner report
“Engine Start Malfunction Warning Light. Apparently, this has been a problem with the 2020 Q5 (and others) from water backing up from clogged moonroof drainage system allowing water into the L rear compartment housing the Comfort Control Module, wiring, fuses, etc. (or other roof drainage problems also saturating the CC…”Aug 6, 2026 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWD★★★★★★★★★★★★★★★★★★★☆16%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, automatic emergency braking.

Other Q5 model years

A

2026 Audi Q5

0 recalls · 3 complaints

A

2025 Audi Q5

1 recalls · 41 complaints

F

2024 Audi Q5

4 recalls · 20 complaints

F

2023 Audi Q5

6 recalls · 49 complaints

F

2022 Audi Q5

8 recalls · 45 complaints

F

2021 Audi Q5

8 recalls · 71 complaints

D

2019 Audi Q5

5 recalls · 50 complaints

F

2018 Audi Q5

6 recalls · 201 complaints

F

2017 Audi Q5

5 recalls · 42 complaints

F

2016 Audi Q5

5 recalls · 77 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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