⌘K
Home›Mercedes-Benz›E-Class›2020
Mercedes-Benz · Compact car

2020 Mercedes-Benz E-Class

HybridGas
Subcompact Cars
13 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls5 critical16
Complaintsowner reports to NHTSA23
Crash ratingNHTSA overall5★
Fuel economybest combined, EPA26 mpg
202720262025202420232022202120202019201820172016

The 2020 Mercedes-Benz E-Class is sold in the U.S. as a hybrid and gas compact car with 13 EPA-rated configurations. The most efficient version, the E350, is EPA-rated at 26 mpg combined. NHTSA lists 16 recall campaigns for this model year, 5 rated critical, which gives it a Safety Signal grade of F. Owners have filed 23 complaints, most often about the engine. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
AMG E53 4matic PlusHybrid4WD3.0L 6-cyl + 48V Li-Ion212824$3,250
AMG E53 4matic Plus ConvertibleHybrid4WD3.0L 6-cyl + 48V Li-Ion202623$3,350
AMG E53 4matic Plus CoupeHybrid4WD3.0L 6-cyl + 48V Li-Ion212823$3,350
E350GasRWD2.0L 4-cyl turbo233226$3,000
E350 4maticGas4WD2.0L 4-cyl turbo223025$3,100
E450 4maticGas4WD3.0L 6-cyl turbo202823$3,350
E450 ConvertibleGasRWD3.0L 6-cyl turbo202723$3,350
E450 CoupeGasRWD3.0L 6-cyl turbo202823$3,350
E450 4matic (station wagon)Gas4WD3.0L 6-cyl turbo192622$3,500
E450 4matic ConvertibleGas4WD3.0L 6-cyl turbo192622$3,500
E450 4matic CoupeGas4WD3.0L 6-cyl turbo192622$3,500
AMG E63 S 4matic Plus (wagon)Gas4WD4.0L 8-cyl turbo162319$4,100
AMG E63 S 4matic PlusGas4WD4.0L 8-cyl turbo152318$4,300

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 41735, 41704, 41703, 41962, 42005, 41809, 41794, 41792, 41817, 41795.

Factory warranty running out?

The 2020 Mercedes-Benz E-Class is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

Compare coverage →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Recalls (16)

Source: NHTSA recall database
▲high

Power Train

24,092 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.RiskA sudden loss of drive power increases the risk of a crash.FixDealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.
NHTSA campaign 26V216000reported Apr 3, 2026Mercedes-Benz USA, LLC
!critical

Electrical System

2024100002/3
22,422 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.RiskAn electrical short circuit can increase the risk of a fire.FixDealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.
NHTSA campaign 24V445000reported Jun 14, 2024Mercedes-Benz USA, LLC
▲high

Electrical System

2022100009
19,968 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.RiskThe inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.FixDealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
NHTSA campaign 22V733000reported Sep 30, 2022Mercedes-Benz USA, LLC
!critical

Electrical System

2022080010
16,977 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.RiskAn electrical short-circuit can increase the risk of a fire.FixDealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080010.
NHTSA campaign 22V533000reported Jul 22, 2022Mercedes-Benz USA, LLC
○minor

Electrical System

See Recall Schedule
242,722 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.RiskA disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.FixThe communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
NHTSA campaign 22V365000reported May 20, 2022Mercedes-Benz USA, LLC
○minor

Back Over Prevention

2022060007
126,443 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."RiskAn inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.FixDealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
NHTSA campaign 22V232000reported Apr 8, 2022Mercedes-Benz USA, LLC
!critical

Fuel System, Gasoline

2022030003
139 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.RiskA fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.FixDealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
NHTSA campaign 21V961000reported Dec 13, 2021Mercedes-Benz USA, LLC
▲high

Seats

2021040002
109 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag.RiskA seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.FixMBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040002.
NHTSA campaign 21V216000reported Mar 26, 2021Mercedes-Benz USA, LLC
!critical

Electrical System

2021040013
493 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2021 E63S AMG, E63S AMG Wagon, 2019-2021 AMG GT63 4-door, and AMG GT63S 4-door vehicles. The starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe.RiskDamaged wires may cause a short circuit and result in a vehicle stall, increasing the risk of a crash. Also, a short circuit can increase the risk of a fire.FixMBUSA will notify owners, and dealers will inspect and, as necessary, correct the screw connections and position of the positive cable, free of charge. Owner letters were mailed May 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040013.
NHTSA campaign 21V217000reported Mar 26, 2021Mercedes-Benz USA, LLC
●moderate

Communication

2021030005
67 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.RiskA disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.FixMBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
NHTSA campaign 21V072000reported Feb 12, 2021Mercedes-Benz USA, LLC
○minor

Electrical System

2021020025
1,292,258 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.RiskFailure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.FixMBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V058000reported Feb 5, 2021Mercedes-Benz USA, LLC
▲high

Seats

2020110013
1,337 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.RiskIf the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.FixMBUSA will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-368-6372. MBUSA's number for this recall is 2020110013.
NHTSA campaign 20V673000reported Oct 30, 2020Mercedes-Benz USA, LLC.
!critical

Engine And Engine Cooling

2020070017
90 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.RiskAn oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.FixMBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.
NHTSA campaign 20V364000reported Jun 22, 2020Mercedes-Benz USA, LLC.
▲high

Seats

2020070004
1,352 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.RiskIn the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.FixMBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
NHTSA campaign 20V328000reported Jun 5, 2020Mercedes-Benz USA, LLC.
▲high

Seat Belts

2020050001
6 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450 Coupe vehicles. The front left seatbelt may be improperly installed, potentially allowing the seatbelt to contact sharp metal components and damage the seatbelt webbing.RiskA damaged seatbelt may not properly restrain an occupant, increasing the risk of injury in the event of a crash.FixMBUSA will notify owners, and dealers will inspect and reroute the front left seatbelt as necessary, or replace it if the webbing is damaged, free of charge. The recall began May 22,2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050001.
NHTSA campaign 20V228000reported Apr 21, 2020Mercedes-Benz USA, LLC.
●moderate

Communication

2020030016
239 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.RiskAn inaccurate vehicle location may delay emergency responders, increasing the risk of injury.FixMBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
NHTSA campaign 20V068000reported Feb 7, 2020Mercedes-Benz USA, LLC.

Owner complaints

Source: NHTSA complaint database
23complaints filed

0 involved a crash · 2 a fire · 4 injuries · 0 deaths reported

Filed per year: 2020: 2 · 2021: 3 · 2022: 4 · 2023: 2 · 2024: 2 · 2025: 5 · 2026: 5

Most-cited components

Engine7
Unspecified5
Back Over Prevention5
Electrical System3
Power Train3
Structure3

What owners describe

“The contact owns a 2020 Mercedes-Benz E450 4Matic. While the contact’s son was driving at an undisclosed speed, the vehicle unexpectedly slowed down and failed to properly accelerate. The contact's son attempted to shift into reverse; however, the transmission was making an abnormal grinding sound. The vehicle was to…”Jul 23, 2026 · Power Train · NHTSA owner report
“My 2020 E450 has not been serviced on schedule due to Mercedes-Benz of Indianapolis and its service manger banning and blacklisting me for months. This service department would not allow my vehicle to be serviced under a prepaid maintenance and wheel and tire plan, and most importantly my vehicle's warranty. When I wen…”Jul 13, 2026 · Engine · NHTSA owner report
“Back up camera not functioning. Emblem cover will not retract. Must use key fob or electronic controls to open the trunk.”Jun 13, 2026 · Back Over Prevention · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
4 DR 4WD★★★★★★★★★★★★★★★★★★★★10%
4 DR RWD★★★★★★★★★★★★★★★★★★★★10%
SW 4WD★★★★★★★★★★★★★★★★★★★★10%
SW RWD★★★★★★★★★★★★★★★★★★★★10%

NHTSA New Car Assessment Program.

Other E-Class model years

A

2027 Mercedes-Benz E-Class

0 recalls · 0 complaints

A

2026 Mercedes-Benz E-Class

1 recalls · 6 complaints

C

2025 Mercedes-Benz E-Class

2 recalls · 5 complaints

F

2024 Mercedes-Benz E-Class

5 recalls · 12 complaints

F

2023 Mercedes-Benz E-Class

5 recalls · 24 complaints

F

2022 Mercedes-Benz E-Class

7 recalls · 21 complaints

F

2021 Mercedes-Benz E-Class

19 recalls · 25 complaints

F

2019 Mercedes-Benz E-Class

22 recalls · 58 complaints

F

2018 Mercedes-Benz E-Class

19 recalls · 64 complaints

F

2017 Mercedes-Benz E-Class

20 recalls · 159 complaints

F

2016 Mercedes-Benz E-Class

8 recalls · 86 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

JSON for this page · API