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2020 Mercedes-Benz GLE-Class

HybridGas
Standard Sport Utility Vehicle 4WD
4 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls7 critical35
Complaintsowner reports to NHTSA121
Crash ratingNHTSA overall—
Fuel economybest combined, EPA22 mpg
20262025202420232022202120202019201820172016

The 2020 Mercedes-Benz GLE-Class is sold in the U.S. as a hybrid and gas midsize or large SUV with 4 EPA-rated configurations. The most efficient version, the GLE350, is EPA-rated at 22 mpg combined. NHTSA lists 35 recall campaigns for this model year, 7 rated critical, which gives it a Safety Signal grade of F. Owners have filed 121 complaints, most often about the engine.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
GLE450 4maticHybrid4WD3.0L 6-cyl turbo + 48V Li-Ion192421$3,700
GLE580 4maticHybrid4WD4.0L 8-cyl turbo + 48V Li-Ion172119$4,100
GLE350GasRWD2.0L 4-cyl turbo202722$3,500
GLE350 4maticGas4WD2.0L 4-cyl turbo192622$3,500

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 41234, 42352, 41680, 41233.

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Recalls (35)

Source: NHTSA recall database
!critical

Electrical System

2024040002
116,020 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.RiskAn overheated ground connection can increase the risk of a fire.FixDealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
NHTSA campaign 24V207000reported Mar 15, 2024Mercedes-Benz USA, LLC
○minor

Power Train

105,071 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.RiskAn engine stall increases the risk of a crash.FixDealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 24V118000reported Feb 16, 2024Mercedes-Benz USA, LLC
!critical

Visibility

2023030014 & 15
61,450 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.RiskWater intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.FixDealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
NHTSA campaign 23V177000reported Mar 17, 2023Mercedes-Benz USA, LLC
▲high

Structure

2022090010
161,000 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.RiskDetached trim bars may cause a road hazard and increase the risk of a crash or injury.FixDealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.
NHTSA campaign 22V680000reported Sep 12, 2022Mercedes-Benz USA, LLC
○minor

Electrical System

See Recall Schedule
242,722 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.RiskA disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.FixThe communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
NHTSA campaign 22V365000reported May 20, 2022Mercedes-Benz USA, LLC
○minor

Back Over Prevention

2022060007
126,443 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."RiskAn inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.FixDealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
NHTSA campaign 22V232000reported Apr 8, 2022Mercedes-Benz USA, LLC
!critical

Electrical System

2022040017
21,306 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.RiskAn overheated electrical cable can increase the risk of a fire.FixDealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.
NHTSA campaign 22V231000reported Apr 8, 2022Mercedes-Benz USA, LLC
▲high

Electrical System

2022030015
6 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE 350 vehicles. The wiring harness connected to the prefuse box in the engine compartment might not be properly secured, which could deactivate fused components, such as power steering assist, headlights, and wipers.RiskDriving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.FixDealers will replace the prefuse box, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 22V098000reported Feb 18, 2022Mercedes-Benz USA, LLC
!critical

Fuel System, Gasoline

2022030003
139 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.RiskA fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.FixDealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
NHTSA campaign 21V961000reported Dec 13, 2021Mercedes-Benz USA, LLC
▲high

Seats

2021110010
27 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.RiskIncorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.FixDealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.
NHTSA campaign 21V818000reported Oct 18, 2021Mercedes-Benz USA, LLC
▲high

Exterior Lighting

2021120011
1,467 vehicles
ProblemMercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."RiskIncorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.FixDealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V509000reported Jul 2, 2021Mercedes-Benz USA, LLC
○minor

Electrical System

2021050012
343,191 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."RiskA backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.FixThe multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
NHTSA campaign 21V354000reported May 14, 2021Mercedes-Benz USA, LLC
!critical

Equipment

2021040024
6,331 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.RiskWater intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.FixDealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
NHTSA campaign 21V288000reported Apr 23, 2021Mercedes-Benz USA, LLC
○minor

Electronic Stability Control (Esc)

2021030004
41,838 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."RiskIf the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.FixMBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.
NHTSA campaign 21V071000reported Feb 12, 2021Mercedes-Benz USA, LLC
●moderate

Communication

2021030005
67 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.RiskA disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.FixMBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
NHTSA campaign 21V072000reported Feb 12, 2021Mercedes-Benz USA, LLC
▲high

Exterior Lighting

2022050004
8,199 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE350 and GLE450 vehicles. The lighting control unit may malfunction and cause the left exterior reverse light to remain illuminated after the transmission is shifted into a different gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."RiskIf the reverse light remains illuminated in a gear other than reverse, it may cause confusion about the driver's intention to other motorists, and increase the risk of a crash.FixMBUSA will notify owners, and dealers will replace the lighting control unit, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022050004.
NHTSA campaign 21V056000reported Feb 5, 2021Mercedes-Benz USA, LLC
▲high

Structure

2021030003
8 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.RiskIn the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.FixMBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
NHTSA campaign 21V057000reported Feb 5, 2021Mercedes-Benz USA, LLC
○minor

Electrical System

2021020025
1,292,258 vehicles
ProblemMercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.RiskFailure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.FixMBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V058000reported Feb 5, 2021Mercedes-Benz USA, LLC
▲high

Seat Belts

2020110005
55,326 vehicles
ProblemMercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.RiskAn unrestrained occupant has an increased risk of injury in the event of a crash.FixMBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.
NHTSA campaign 20V671000reported Oct 30, 2020Mercedes-Benz USA, LLC.
▲high

Electrical System

2020100015/6
12,799 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.RiskIf the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.FixMBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.
NHTSA campaign 20V626000reported Oct 9, 2020Mercedes-Benz USA, LLC.
▲high

Power Train

2020100020
2 vehicles
ProblemMercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.RiskIf the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.FixThe affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100020.
NHTSA campaign 20V627000reported Oct 9, 2020Mercedes-Benz USA, LLC.
▲high

Visibility

2020080014
1 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 450 vehicle. The windshield may not have been bonded correctly to the vehicle, possibly allowing it to separate from the vehicle and affect the full protective function of the passenger's frontal air bag in the event of a crash.RiskA separated windshield may reduce the effectiveness of the passenger air bag restraint system and increase the risk of injury in a crash.FixMBUSA will notify the owner, and a dealer will inspect the windshield bonding and repair it as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080014.
NHTSA campaign 20V464000reported Aug 7, 2020Mercedes-Benz USA, LLC.
▲high

Seats

2020080010
1 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 350 vehicle. One of four bolts securing the driver's seat may not have been installed correctly and may fail.RiskIf a driver's seat fastener bolt fails, the seat may not be properly secured, increasing the risk of injury in a crash.FixMBUSA will notify the owner, and a dealer will inspect the driver's seat fastening bolts, tightening them as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080010.
NHTSA campaign 20V430000reported Jul 24, 2020Mercedes-Benz USA, LLC.
▲high

Suspension

2020090001
38 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.RiskPremature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.FixMBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.
NHTSA campaign 20V329000reported Jun 5, 2020Mercedes-Benz USA, LLC.
▲high

Electrical System

2020050009
120 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 and GLE 450 vehicles equipped with an electrically adjustable second-row seat. The wiring harness under the seat may become pinched during seat adjustment, possibly causing damage to the wires.RiskDamaged wires may cause the rear side air bags to not deploy as intended. Additionally, the driver may not be warned if the second row right seat is not locked into place correctly after using the "Easy Entry" function. Either of these scenarios can increase the risk of injury in the event of a crash.FixMBUSA will notify owners, and dealers will inspect and reroute the wiring harness as necessary, and repair any wire damage, free of charge. The recall began June 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050009.
NHTSA campaign 20V226000reported Apr 22, 2020Mercedes-Benz USA, LLC.
▲high

Structure

2020060013
224 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.RiskIf the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.FixMBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
NHTSA campaign 20V172000reported Mar 20, 2020Mercedes-Benz USA, LLC.
▲high

Electrical System

2020030019
2,101 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."RiskIf the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.FixMBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
NHTSA campaign 20V089000reported Feb 14, 2020Mercedes-Benz USA, LLC.
▲high

Seats

1 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.RiskThe headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.FixMBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V867000reported Dec 6, 2019Mercedes-Benz USA, LLC.
▲high

Structure

2019100011
13,799 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.RiskThe detached trim can become a road hazard, increasing the risk of a crash.FixMBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
NHTSA campaign 19V709000reported Oct 4, 2019Mercedes-Benz USA, LLC.
▲high

Equipment

2019090005
1,478 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."RiskImproperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.FixMBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
NHTSA campaign 19V648000reported Sep 9, 2019Mercedes-Benz USA, LLC.
!critical

Equipment

2019080005
18,392 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.RiskIf a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These feaFixMBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
NHTSA campaign 19V587000reported Aug 12, 2019Mercedes-Benz USA, LLC.
!critical

Fuel System, Gasoline

2019090001
128 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4MATIC and GLE450 4MATIC vehicles. The connection between the fuel filler pipe and the fuel tank may have been improperly welded, allowing a fuel leak.RiskA fuel leak in the presence of an ignition source increases the risk of a fire.FixMBUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090001.
NHTSA campaign 19V572000reported Aug 2, 2019Mercedes-Benz USA, LLC.
▲high

Forward Collision Avoidance

2019080008
1,957 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 ARiskAn impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.FixMBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
NHTSA campaign 19V540000reported Jul 19, 2019Mercedes-Benz USA, LLC.
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Air Bags

2019070011
11 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment may be delayed or may not completely deploy.RiskAn air bag that does not deploy as intended can increase the risk of injury in the event of a crash.FixMBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019070011.
NHTSA campaign 19V458000reported Jun 14, 2019Mercedes-Benz USA, LLC.
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Structure

2019060007
753 vehicles
ProblemMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. A welding error during production may have resulted in a small hole in the floor, possibly allowing water to leak into the passenger cabin.RiskWater in the passenger compartment may affect the vehicle's electrical systems, increasing the risk of a crash or injury.FixMBUSA will notify owners, and dealers will seal the affected area, free of charge. The recall began July 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019060007.
NHTSA campaign 19V459000reported Jun 14, 2019Mercedes-Benz USA, LLC.

Owner complaints

Source: NHTSA complaint database
121complaints filed

3 involved a crash · 1 a fire · 2 injuries · 0 deaths reported

Filed per year: 2019: 3 · 2020: 10 · 2021: 14 · 2022: 14 · 2023: 17 · 2024: 16 · 2025: 34 · 2026: 13

Most-cited components

Engine42
Electrical System37
Unspecified16
Forward Collision Avoidance11
Vehicle Speed Control9
Power Train8

What owners describe

“My vehicle was in for a normal service to have the spark plugs replaced. However I was told that the engine wiring harness had become brittle (apparently a common and reoccurring problem with my vehicle) and would likely cause misfiring after changing spark plugs. This did indeed happen and if I didn’t elect to have …”Apr 21, 2026 · Engine · NHTSA owner report
“Engine compartment heat causes wiring harness insulation to melt and Electrical shorting while driving. Engine has lack of power and acceleration due to heat damage to the engine harness. Check Engine light came on. This is a potential fire risk and should be address by MBUSA. This is a know issue with this model. Car …”Feb 9, 2026 · Engine · NHTSA owner report
“The air conditioning in my 2020 Mercedes-Benz GLE SUV has failed due to a refrigerant (freon) leak, leaving the system unable to cool and properly defrost the windshield. This is not an isolated issue—many other GLE owners have reported the same failure on forums and blogs, suggesting a widespread defect. NHTSA has a…”Oct 28, 2025 · Electrical System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Other GLE-Class model years

C

2026 Mercedes-Benz GLE-Class

3 recalls · 10 complaints

C

2025 Mercedes-Benz GLE-Class

3 recalls · 29 complaints

F

2024 Mercedes-Benz GLE-Class

5 recalls · 37 complaints

F

2023 Mercedes-Benz GLE-Class

5 recalls · 31 complaints

F

2022 Mercedes-Benz GLE-Class

11 recalls · 70 complaints

F

2021 Mercedes-Benz GLE-Class

22 recalls · 88 complaints

D

2019 Mercedes-Benz GLE-Class

6 recalls · 30 complaints

F

2018 Mercedes-Benz GLE-Class

9 recalls · 55 complaints

F

2017 Mercedes-Benz GLE-Class

12 recalls · 71 complaints

F

2016 Mercedes-Benz GLE-Class

17 recalls · 98 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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