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2017 Ram Promaster City

Gas
Special Purpose Vehicle 2WD
1 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
35 / 100 from the NHTSA recall record
Recalls3 critical12
Complaintsowner reports to NHTSA76
Crash ratingNHTSA overall—
Fuel economybest combined, EPA24 mpg
2022202120202019201820172016

The 2017 Ram Promaster City is sold in the U.S. as a gas special purpose. The most efficient version, the Promaster City, is EPA-rated at 24 mpg combined. NHTSA lists 12 recall campaigns for this model year, 3 rated critical, which gives it a Safety Signal grade of F. Owners have filed 76 complaints, most often about the engine.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
Promaster CityGasFWD2.4L 4-cyl212824$2,600

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 37540.

Factory warranty running out?

The 2017 Ram Promaster City is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (12)

Source: NHTSA recall database
▲high

Power Train

W00
20 vehicles
ProblemPrime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.RiskThe driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.FixPrime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
NHTSA campaign 20V582000reported Oct 15, 2020Prime-Time Specialty Vehicles
▲high

Power Train

W00
222,207 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.RiskThe driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.FixChrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
NHTSA campaign 20V036000reported Jan 23, 2020Chrysler (FCA US LLC)
!critical

Engine And Engine Cooling

VB2
99,128 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.RiskAn overheated fan motor increases the risk of a fire.FixChrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
NHTSA campaign 19V818000reported Nov 15, 2019Chrysler (FCA US LLC)
▲high

Seats

18E-076
544 vehicles
ProblemNew England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.RiskIn the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.FixNew England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
NHTSA campaign 19V333000reported Apr 29, 2019New England Wheels
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Seats

2,080 vehicles
ProblemMobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.RiskIn the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.FixMobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
NHTSA campaign 19V313000reported Apr 18, 2019Mobility Transportation Services
▲high

Seats

90 vehicles
ProblemPrime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.RiskIn the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.FixPrime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
NHTSA campaign 19V332000reported Mar 1, 2019Prime-Time Specialty Vehicles
!critical

Equipment

T82
61,791 vehicles
ProblemChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/201RiskIf the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.FixChrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA campaign 17V824000reported Dec 21, 2017Chrysler (FCA US LLC)
!critical

Equipment

550 vehicles
ProblemMidwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.govRiskIn the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.FixMidwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign 17V786000reported Dec 8, 2017Midwest Automotive Designs, LLC
○minor

Equipment

T62
11,288 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."RiskThe incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.FixChrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
NHTSA campaign 17V601000reported Sep 26, 2017Chrysler (FCA US LLC)
○minor

Equipment

T24
113,896 vehicles
ProblemChrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."RiskThe incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.FixChrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
NHTSA campaign 17V273000reported Apr 25, 2017Chrysler (FCA US LLC)
▲high

Air Bags

S95
1 vehicles
ProblemChrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.RiskIf the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.FixChrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.
NHTSA campaign 16V953000reported Dec 28, 2016Chrysler (FCA US LLC)
▲high

Air Bags

S96
25 vehicles
ProblemChrysler (FCA US LLC) is recalling certain model year 2017 RAM ProMaster vehicles manufactured October 1, 2016, to December 7, 2016. The seat mounted side air bag inflator initiator may fail to ignite during a crash.RiskIf the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.FixChrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S96.
NHTSA campaign 16V910000reported Dec 16, 2016Chrysler (FCA US LLC)

Owner complaints

Source: NHTSA complaint database
76complaints filed

2 involved a crash · 4 a fire · 0 injuries · 0 deaths reported

Filed per year: 2017: 6 · 2018: 8 · 2019: 12 · 2020: 16 · 2021: 9 · 2022: 4 · 2023: 5 · 2024: 5 · 2025: 9 · 2026: 2

Most-cited components

Engine27
Electrical System24
Power Train14
Exterior Lighting8
Service Brakes5
Unspecified5

What owners describe

“COMPONENT FAILED: Left transmission mount bracket and its fasteners on a 2017 RAM ProMaster with 3.6L V6 Pentastar (sales code ERB) and 62TE 6-speed automatic (sales code DG2). At least one bracket-to-transaxle bolt sheared. The bracket separated from the transmission, the powertrain dropped on the driver side, the lef…”May 18, 2026 · Engine · NHTSA owner report
“Odometer Fraud. The contact purchased a 2017 Ram Promaster 1500. The vehicle was purchased on February 16, 2024. The contact stated that at the time of purchase, the mileage was 84,000. The vehicle was taken to Valvoline, where the odometer was reported in 2018 February 2023 at 346,000. The contact purchased a Carfax r…”Feb 23, 2026 · Electrical System · NHTSA owner report
“Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement.”Dec 8, 2025 · Engine · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP

NHTSA has not published 5-Star crash ratings for this model year.

Other Promaster City model years

F

2022 Ram Promaster City

8 recalls · 65 complaints

F

2021 Ram Promaster City

10 recalls · 114 complaints

F

2020 Ram Promaster City

7 recalls · 43 complaints

F

2019 Ram Promaster City

10 recalls · 63 complaints

F

2018 Ram Promaster City

12 recalls · 53 complaints

F

2016 Ram Promaster City

15 recalls · 57 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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