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Tesla · Midsize / large SUV

2020 Tesla Model X

Electric
Standard Sport Utility Vehicle 4WD
5 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
45 / 100 from the NHTSA recall record
RecallsNHTSA campaigns10
Complaintsowner reports to NHTSA127
Crash ratingNHTSA overall5★
EV rangebest configuration, EPA351 mi
20262025202420232022202120202019201820172016

The 2020 Tesla Model X is sold in the U.S. as a electric midsize or large SUV with 5 EPA-rated configurations. Its longest-range version, the Model X Long Range Plus, is EPA-rated at 351 miles with 105 MPGe combined efficiency. NHTSA lists 10 recall campaigns for this model year, which gives it a Safety Signal grade of F. Owners have filed 127 complaints, most often about the suspension. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombRangekWh/100miCharge (240V)Annual fuel*
Model X Long Range PlusElectricAWD193 and 205 kW AC 3-Phase108101105 MPGe351 mi32.212 h$700
Model X Standard RangeElectricAWD193 and 205 kW AC 3-Phase10598101 MPGe258 mi33.39.2 h$750
Model X Long RangeElectricAWD193 and 205 kW AC 3-Phase999396 MPGe328 mi35.012 h$800
Model X Performance (20in Wheels)ElectricAWD205 and 375 kW AC 3-Phase908990 MPGe305 mi37.612 h$850
Model X Performance (22in Wheels)ElectricAWD205 and 375 kW AC 3-Phase807779 MPGe272 mi42.812 h$950

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 43413, 42289, 42286, 42287, 42288.

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Recalls (10)

Source: NHTSA recall database
○minor

Seat Belts

SB-24-00-008
125,233 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."RiskA seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.FixTesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
NHTSA campaign 24V376000reported May 28, 2024Tesla, Inc.
○minor

Electrical System

SB-24-00-006
6,557 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."RiskPedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.FixTesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
NHTSA campaign 24V153000reported Feb 27, 2024Tesla, Inc.
▲high

Electrical System

SB-24-00-003
2,193,869 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."RiskWarning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.FixTesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
NHTSA campaign 24V051000reported Jan 30, 2024Tesla, Inc.
○minor

Electrical System

SB-23-00-008
2,031,220 vehicles
ProblemTesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.RiskIn certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.FixTesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
NHTSA campaign 23V838000reported Dec 12, 2023Tesla, Inc.
▲high

Steering

SB-23-00-001
362,758 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exRiskFSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.FixTesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.
NHTSA campaign 23V085000reported Feb 15, 2023Tesla, Inc.
▲high

Steering

SB-22-00-014
40,168 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.RiskA loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.FixTesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
NHTSA campaign 22V818000reported Nov 1, 2022Tesla, Inc.
○minor

Electrical System

SB-22-00-003
594,894 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."RiskPedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.FixTesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-
NHTSA campaign 22V235000reported Apr 12, 2022Tesla, Inc.
○minor

Electrical System

SB-22-00-003
578,607 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."RiskPedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.FixTesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
NHTSA campaign 22V063000reported Feb 4, 2022Tesla, Inc.
▲high

Steering

SB-22-00-001
53,822 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.RiskFailing to stop at a stop sign can increase the risk of a crash.FixTesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
NHTSA campaign 22V037000reported Jan 27, 2022Tesla, Inc.
▲high

Forward Collision Avoidance

SB-21-00-004
11,728 vehicles
ProblemTesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.RiskUnexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.FixTesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
NHTSA campaign 21V846000reported Oct 29, 2021Tesla, Inc.

NHTSA defect investigations

Electrical System:Adas — FSD Collisions in Reduced Roadway Visibility Conditions open

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an

Opened Mar 18, 2026 · action EA26002

Electrical System:Adas — Traffic safety violations while Full Self Driving ("FSD") is engaged open

The Office of Defects Investigation (“ODI�) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary.  The driver

Opened Oct 7, 2025 · action PE25012

Electrical System:Adas — Compliance with Standing General Order 2021-01 Reporting Requirements open

The Office of Defects Investigation (“ODI�) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla�) in response to Standing General Order 2021-01 (the “SGO�), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement betwe

Opened Aug 20, 2025 · action AQ25002

Electrical System:Adas — FSD Collisions in Reduced Roadway Visibility Conditions closed

On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening document, and if so, the contributing circumstances for each of those crashes; and any updates or modifications by Tesla to the FSD system that may affect the performance of FSD in degraded roadway visibil

Opened Oct 17, 2024 · closed Mar 18, 2026 · action PE24031

Electrical System:Adas:Driver Monitoring:Software — Recall 23V838 Remedy Effectiveness open

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,� and Tesla committed to th

Opened Apr 25, 2024 · action RQ24009

Vehicle Speed Control — Sudden Unintended Acceleration open

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.

Opened Jun 29, 2023 · action DP23002

Owner complaints

Source: NHTSA complaint database
127complaints filed

17 involved a crash · 0 a fire · 6 injuries · 0 deaths reported

Filed per year: 2020: 23 · 2021: 17 · 2022: 29 · 2023: 19 · 2024: 18 · 2025: 9 · 2026: 12

Most-cited components

Suspension37
Forward Collision Avoidance30
Electrical System28
Unspecified22
Vehicle Speed Control18
Steering18

What owners describe

“On Sunday, March 27 at approximately 3:00pm PST, while the vehicle was traveling on the freeway at approximately 70mph, the driver seat moved towards the steering wheel unprovoked. My wife was driving at the time and screamed so everyone in the car could hear how dangerous the situation was. The driver seat continued t…”Apr 5, 2022 · Seats · NHTSA owner report
“The contact owns a 2020 Tesla Model X. The contact stated while driving 45 MPH with the Self Driving feature activated, the contact was unable to disengage the feature by tapping on the brake pedal. Approximately 5 to 10 minutes later, the vehicle lost motive power and stalled without warning. The contact scheduled an …”Mar 18, 2022 · Electrical System · NHTSA owner report
“1) Cruise control randomly resets itself to different speeds. Happens several times daily. I can set it to 55 and 5 seconds later it will reset itself to 80 and accelerate suddenly, or vice-versa. It can change to any speed-either higher or lower than what I've set. Happened yesterday afternoon (3-17). First noted it b…”Mar 18, 2022 · Vehicle Speed Control · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWD★★★★★★★★★★★★★★★★★★★★9%
SUV AWD★★★★★★★★★★★★★★★★★★★★9%
SUV AWD★★★★★★★★★★★★★★★★★★★★9%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning, automatic emergency braking.

Other Model X model years

A

2026 Tesla Model X

0 recalls · 6 complaints

C

2025 Tesla Model X

3 recalls · 15 complaints

F

2024 Tesla Model X

8 recalls · 26 complaints

F

2023 Tesla Model X

17 recalls · 192 complaints

F

2022 Tesla Model X

22 recalls · 125 complaints

F

2021 Tesla Model X

24 recalls · 40 complaints

F

2019 Tesla Model X

8 recalls · 100 complaints

F

2018 Tesla Model X

9 recalls · 191 complaints

F

2017 Tesla Model X

10 recalls · 268 complaints

F

2016 Tesla Model X

12 recalls · 446 complaints

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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