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Audi · Midsize / large SUV

2020 Audi Q7

HybridGas
Standard Sport Utility Vehicle 4WD
2 EPA-rated configurations
Data refreshed 2026-09-11
F
Safety Signal
58 / 100 from the NHTSA recall record
Recalls1 critical5
Complaintsowner reports to NHTSA26
Crash ratingNHTSA overall
Fuel economybest combined, EPA21 mpg
2026202520242023202220212020201920182017

The 2020 Audi Q7 is sold in the U.S. as a hybrid and gas midsize or large SUV with 2 EPA-rated configurations. The most efficient version, the Q7, is EPA-rated at 21 mpg combined. NHTSA lists 5 recall campaigns for this model year, 1 rated critical, which gives it a Safety Signal grade of F. Owners have filed 26 complaints, most often about the electrical system.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
Q7HybridAWD3.0L 6-cyl turbo + 48V Li-Ion172118$4,300
Q7GasAWD2.0L 4-cyl turbo192321$3,700

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 42310, 42571.

Factory warranty running out?

The 2020 Audi Q7 is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (5)

Source: NHTSA recall database
minor

Back Over Prevention

90TV
356,894 vehicles
ProblemVolkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."RiskA rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.FixDealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
NHTSA campaign 25V900000reported Dec 19, 2025Volkswagen Group of America, Inc.
!critical

Forward Collision Avoidance

90N7
19 vehicles
ProblemVolkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.RiskAn overheated heating element can increase the risk of a fire.FixDealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
NHTSA campaign 23V212000reported Mar 29, 2023Volkswagen Group of America, Inc.
high

Fuel System, Gasoline

20DR
49,443 vehicles
ProblemVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.RiskFuel pump failure can cause an engine stall, increasing the risk of a crash.FixDealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
NHTSA campaign 22V516000reported Jul 20, 2022Volkswagen Group of America, Inc.
high

Air Bags

69BV
26,967 vehicles
ProblemVolkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."RiskDuring a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.FixAudi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
NHTSA campaign 21V078000reported Feb 17, 2021Volkswagen Group of America, Inc.
high

Structure

70H8
94,144 vehicles
ProblemVolkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.RiskIn the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.FixAudi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
NHTSA campaign 20V658000reported Oct 27, 2020Volkswagen Group of America, Inc.

Owner complaints

Source: NHTSA complaint database
26complaints filed

0 involved a crash · 1 a fire · 1 injuries · 0 deaths reported

Filed per year: 2020: 2 · 2021: 1 · 2022: 1 · 2023: 4 · 2024: 8 · 2025: 4 · 2026: 6

Most-cited components

Electrical System10
Engine7
Power Train3
Forward Collision Avoidance3
Unspecified3
Service Brakes2

What owners describe

“While my vehicle was in for the Audi piston issue, they stated my water pump needed to be replaced and isn’t covered by a recall (yet). My vehicle had less than 42,000 mile on it. I was lead to believe that this problem is coming up more often and they believe a class action lawsuit will come about. I needed to pay o…”May 13, 2026 · Engine · NHTSA owner report
“The contact owns a 2020 Audi Q7. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where the water pump, coolant pump, vacuum line, a…”Mar 13, 2026 · Engine And Engine Cooling · NHTSA owner report
“My 2020 Audi Q7 with 49,500 miles had a complete engine shut down while driving. Towed to Audi. Fuel Pump was recalled and replaced on 1/2023. Audi stated it was the jet suction pump inside the saddle fuel tank. Research discovered that this saddle tank has been problem for this model and year. Audi only covered a port…”Feb 24, 2026 · Fuel/Propulsion System · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWDnot ratednot rated★★★★★★★★★☆16%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning.

Other Q7 model years

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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