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Mazda · Compact SUV

2020 Mazda CX-5

Gas
Small Sport Utility Vehicle 4WD
3 EPA-rated configurations
Data refreshed 2026-09-11
A
Safety Signal
100 / 100 from the NHTSA recall record
RecallsNHTSA campaigns0
Complaintsowner reports to NHTSA106
Crash ratingNHTSA overall5★
Fuel economybest combined, EPA28 mpg
20262025202420232022202120202019201820172016

The 2020 Mazda CX-5 is sold in the U.S. as a gas compact SUV with 3 EPA-rated configurations. The most efficient version, the CX-5 2WD, is EPA-rated at 28 mpg combined. NHTSA lists no recall campaigns for this model year so far (Safety Signal A). Owners have filed 106 complaints, most often about the electrical system. NHTSA crash-tested it at 5 stars overall.

Specs & fuel economy

Source: EPA fueleconomy.gov
ConfigurationPowertrainDriveEngine / motorCityHwyCombAnnual fuel*
CX-5 2WDGasFWD2.5L 4-cyl253128$2,250
CX-5 4WDGas4WD2.5L 4-cyl243026$2,400
CX-5 4WDGas4WD2.5L 4-cyl turbo222724$2,600

*EPA estimate at 15,000 miles/year at EPA reference fuel and electricity prices. fueleconomy.gov record ids: 42344, 42347, 42348.

Factory warranty running out?

The 2020 Mazda CX-5 is in the years where transmission, electronics and drivetrain repairs land on the owner. Compare extended-coverage quotes in about two minutes.

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Recalls (0)

Source: NHTSA recall database

No NHTSA recall campaigns are on file for the 2020 Mazda CX-5. New campaigns appear here within a week of NHTSA posting them.

Owner complaints

Source: NHTSA complaint database
106complaints filed

9 involved a crash · 0 a fire · 6 injuries · 0 deaths reported

Filed per year: 2020: 14 · 2021: 10 · 2022: 6 · 2023: 13 · 2024: 19 · 2025: 31 · 2026: 13

Most-cited components

Electrical System30
Unspecified25
Engine17
Forward Collision Avoidance16
Service Brakes13
Power Train8

What owners describe

“The display screen just starts adjusting the navigation volume on it’s on while I’m driving. Or it will change the radio station, change to the Bluetooth on my phone or change to a different screen all by itself.This started not long after purchasing the vehicle. August 2021.”Oct 1, 2023 · Electrical System · NHTSA owner report
“On Septmber 2, 2023 the car had been on a 4 hour road trip. I came into the driveway, left the car running in Park with the brakes on (listening to music while I cleaned the car out) it was idylling for about 5 minutes. I went to the drivers side door, which was open and reached in to turn the car off using the start/s…”Sep 26, 2023 · Service Brakes · NHTSA owner report
“Automatic Emergency Braking (Mazda's Smart City Braking Feature) will randomly trigger even when there is no vehicle/person/object/obstruction present in the road infront of you. It has occurred going over railroad tracks and made by car go from 30 mph to 0 in a second. It has occurred switching lanes into an empty lan…”Sep 13, 2023 · Forward Collision Avoidance · NHTSA owner report

Complaint counts are raw owner reports to NHTSA, not verified defects, and scale with how many were sold. Use them to spot patterns, not to rank.

Crash ratings

Source: NHTSA NCAP
ConfigurationOverallFrontalSideRolloverRollover risk
SUV AWD★★★★★★★★★★★★★★★★★★★☆17%
SUV FWD★★★★★★★★★★★★★★★★★★★☆17%

NHTSA New Car Assessment Program. Standard driver-assist: forward collision warning, lane departure warning, automatic emergency braking.

Other CX-5 model years

Sources & method

Safety Signal starts every model-year at 100 and subtracts points per open NHTSA recall campaign by severity: critical 15 (fire risk, park-outside or do-not-drive advisories), high 8 (brakes, steering, airbags, loss of drive power, structure, battery), moderate 6, minor 3 (software, labels, lighting fixed by an update). Floor 35. A ≥ 90, B ≥ 80, C ≥ 70, D ≥ 60, otherwise F. Complaint counts and NHTSA crash ratings are shown separately and are not blended into the grade.

EPA figures come from fueleconomy.gov vehicle records. Recalls, complaints, investigations and crash ratings come from NHTSA's public flat files, refreshed weekly.

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